Hire a Store Supervisor
A store supervisor is usually entrusted with overseeing the daily operations of a retail store. They are also responsible for fulfilling the financial objectives of the establishment. Store supervisors get hired in all types of retail stores. They are primarily in charge of supervising a team of sales clerks, customer service workers, and other workers during their shift and usually report to the store manager. While the workweek is a standard 35-40 hours, they might be required to work extended shifts and weekends or holidays. A store supervisor usually draws an average compensation of $43,000 per year. They also receive cash bonuses and commission based on the store sales. Benefits include store discount, 401(k), flexible schedule, insurance, among others. The job outlook is positive, with career advancement and promotional opportunities available for the right candidate. A store supervisor usually progresses into roles such as the assistant store manager and then store manager.
Essential job deliverables
In order to stay up to date on the on-goings of the store and keep the staff on track, the store supervisors perform a variety of tasks. Although the job description varies from establishment to establishment, the core duties and responsibilities remain the same. They are primarily responsible for managing the store, its employees, and also the store's finances. They have to control the quality of products and services and oversee product availability and pricing. Since the aim is to achieve daily business goals, they have to draw up budgets, analyze expenditures, and evaluate sales performance. They are also in charge of maintaining the store’s inventory, ensuring that deliveries are timely, that inventory count is accurate and adequate. In addition to handling the stock, store supervisors are responsible for managing the sales floor. This involves setting up new displays and making sure shelves get stocked. As one of the highest-ranking employees at a store, they regularly address customer queries and concerns. They may also train new employees and evaluate the job performance of retail staff. Apart from this, to make informed decisions, store supervisors must keep detailed records that help make smarter decisions in the future.
Background and skills required
Most employers require that store supervisors have at least a high school diploma. A bachelor’s degree in marketing, business administration, or other relevant fields would be a plus. They must have significant work experience in a similar role, preferably in a retail store environment. To ensure success in this role, they should demonstrate managerial competency. They should be natural leaders with excellent business skills and a passion for customer service. They must also possess excellent communication and interpersonal skills. Extensive experience with preparing budgets, financial and expense reports is preferable. An in-depth understanding of product and consumer trends is also an essential requirement sought when hiring for the role.