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Back of House Team Member

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.


Position Type:

Full-time and Part-time


Our Benefits Include:

  • Competitive Pay
  • Flexible scheduling (and closed on Sundays)
  • Employee break meals
  • Free 24/7 Virtual Healthcare for you and your household
  • Medical, Dental, Vision Insurance options
  • Scholarship opportunities
  • Sick Time
  • Career options, including advancement to leadership positions
  • Leadership training and development opportunities
  • A fun work environment where you can positively influence others

Qualifications and Requirements:

  • Willing and able to work a flexible schedule consisting of a variety of weekdays and on both Friday and Saturday
  • Must be able to meet the physical demands of the position which includes standing for the entirety of your shift and lifting over 30 lbs.
  • Dependable and detail-oriented with strong interpersonal and customer service skills
  • Brings a cheerful, positive attitude and a passion for serving others
  • Works well independently and as part of a team while managing multiple tasks effectively
  • Willing and able to work inside and outside of the restaurant as needed
  • Willing and able to work in a fast-paced environment
  • Ability to respond well to leadership/authority and coaching

Back of House Team Member Responsibilities:

  • Execute daily operational tasks with excellence for all designated stations
  • Maintain food safety, cleanliness, and quality standards
  • Prepare, cook, assemble, and present food with precision, following Chick-fil-A recipes and portioning standards
  • Monitor and restock inventory as needed
  • Maintain kitchen cleanliness, organization, and adherence to food safety protocols
  • Work safely around kitchen equipment and report any maintenance issues to Leadership
  • Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
  • Participate in training by modeling procedures and assisting new hires
  • Support efficiency by communicating with the front of house to meet guest expectations
  • Adhere to Chick-fil-A expectations, standards, and dress code at all times
  • Other duties as assigned


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Chick-fil-A - Chick-fil-A Petaluma

5012 Petaluma Blvd N, Petaluma, CA, 94952
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.