Chick-fil-A Office Manager Job Description
Job Title: Office Manager
Location: Chick-fil-A
Job Type: Full-Time/Part Time
Job Summary:
The Office Manager at Chick-fil-A is responsible for overseeing administrative and financial operations, ensuring accuracy in invoicing, payroll processing, and new team member onboarding, while also stepping in to assist on the restaurant floor during peak hours. This role plays a critical part in maintaining an organized and efficient workplace while supporting leadership and staff.
Key Responsibilities:
1. Invoicing
- Manage accounts payable and accounts receivable processes.
- Process, track, and reconcile invoices to ensure timely payments.
- Collaborate with vendors and suppliers to ensure accurate billing.
2. Payroll
- Accurately process payroll on a scheduled basis.
- Maintain payroll records, ensuring compliance with labor laws.
- Track employee hours, overtime, and deductions.
- Address payroll discrepancies and employee concerns promptly.
3. Onboarding New Team Members:
- Facilitate the hiring and onboarding process, including paperwork and compliance.
- Coordinate orientation sessions and initial training for new employees.
- Ensure all necessary documentation (I-9, W-4, direct deposit, work permits, etc.) is completed.
- Set up new employees in payroll and scheduling systems.
4. Supporting Restaurant Operations:
- Assist on the restaurant floor during peak hours to support team members.
- Provide exceptional customer service and ensure operational efficiency.
- Collaborate with leadership to maintain Chick-fil-A’s service and quality standards.
- Step in to help with front-of-house or back-of-house operations as needed.
5. General Administrative Duties:
- Maintain accurate employee records and ensure data confidentiality.
- Check email daily.
- Manage office supplies, inventory, and ordering.
- Schedule and coordinate appointment on store Calander.
- Assist with internal communications
- Support Leadership with HR-related tasks and compliance.
6. Executive Assistance
- Provide direct administrative support to the Owner/Operator, including scheduling meetings, preparing reports, and handling correspondence.
- Attend and document discussions during weekly executive meetings (approx. 2 hours).
- Assist in strategic planning and implementation of business initiatives.
Qualifications & Skills:
- Prior experience in office management, payroll processing, or HR administration.
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
Benefits
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance