Director

Our Core Values

We believe in growing people, not just profits — creating a place where trust, teamwork, and excellence thrive.

• Trust: Built through consistency and integrity — easy to lose, hard to earn.

• Stewardship: We care for what’s entrusted to us — people, resources, and time — minimizing waste and showing up ready.

• Growth: We use the business to grow people. Every experience is a teaching moment.

• Teamwork: We’re a true community — celebrating wins, supporting each other, and rowing in the same direction.

• Hustle: We move with purpose and urgency. Productivity and passion drive us forward.

• Hospitality: Guests are always #1. We serve from the heart and anticipate needs before they arise.

• Excellence: We aim high. Good isn’t enough when great is possible.

Behavioral Expectations

We lead by example and set the standard for excellence.

• Go the Second Mile: Step in, help others, and leave things better than you found them.

• Always on Stage: Every interaction matters — stay professional, positive, and guest-focused.

• Assume Positive Intent: Believe the best in others.

• Encourage & Celebrate: Recognize wins in the moment — gratitude fuels growth.

• Be Humble: No task is beneath us. We admit mistakes, ask for help, and learn from others.

• Golden Rule: Treat others how you want to be treated.

• Own It: Take full responsibility — no excuses, no blame.

• Positive Energy: Bring optimism and momentum. Energy vampires need not apply.

• Act Wisely: Stay focused, think ahead, and keep gossip out of the mix.

Leadership Mindset

Our leaders lead with influence — not just authority.

• Attentive: Stay tuned in to the business and your team.

• Front-Side Mindset: Think ahead and plan proactively.

• Communicate Clearly: Be concise, efficient, and easy to understand.

• Coach with Care: Give timely, honest feedback and have the tough conversations that build people up.

Compensation & Perks

• Pay: $20–$25/hr (≈ $41,600 – $52,000 annually, based on 40 hrs/week)

• Schedule: 38–50 hours/week; open availability required. Sundays off + 1 additional day.

• Paid Time Off: 1 week PTO — take time to rest and recharge.

• Health Benefits: $800 monthly medical contribution.

• 401(k): Launching Q1 2026.

• Food Perks: $10 per shift (≈ $2,600 annually) + 50% off family meals when dining in with you.

• Uniform Allowance: $300/year apparel + $150/year for shoes.

• Leadership Development: Weekly Director meetings, Chick-fil-A Excellence trips, Serve Safe certification, and exclusive opportunities at Chick-fil-A Inc. HQ (Atlanta).

Primary Objectives

• Deliver exceptional food and genuine hospitality every day.

• Develop leaders and team members through care, accountability, and coaching.

• Build and maintain systems for long-term success in your specific area of ownership.

Performance Indicators

• Checklists: 90%+ completion rate across BOH, FOH, and cleaning systems.

• Guest Experience (CEM): Top 20% in all metrics.

• Food Safety: No high-risk or repeat violations.

• Quality Audits: 99% or higher.

• SAFE Daily Criticals: 100% completion.

• Productivity: $70+ daily average.

• • Food Cost Gap: < 1.5%.

Work schedule

• 8 hour shift
• Weekend availability
• Holidays
• Day shift
• Night shift

Benefits

• Flexible schedule
• Employee discount
• Profit sharing
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Referral program
• Paid training