Main Responsibilities of a Host:
- Greeting and assisting guests
- Handling a variety of administrative support tasks
- Providing outstanding customer service
Receptionist Job Description:
We are looking for a qualified host to welcome and greet our clients, direct them their tables, and handle our various administrative support tasks.
A good host must greet every guest who comes to our restaurant, and maintain our reservation system. He or she will need to handle a variety of tasks, such as greeting guest, taking and routing phone calls, updating our reservation system, organizing merchandise, and preparing tables for guests.
A good job candidate must be professional and friendly, especially when dealing with guests. Excellent service is a must for great customer experiences.
Responsibilities of a Host:
- Welcoming and greeting clients
- Directing guests to their tables
- Answering and forwarding phone calls
- Organizing merchandise in retail shop
- Preparing rooms for guests
- Keeping the host desk and area clean and well-organized
- Providing delightful customer service
Host Job Requirements:
- Experience as a host is a plus
- Excellent verbal communication skills
- Great telephone communication skills
- Great organizational skills
- Customer-centric approach
- Professional and friendly disposition
- Ability to work in a team
- Willingness to assist colleagues with support tasks