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Chick-fil-A Careers and Jobs

CFA Hwy 21 - Training Manager

Chick-fil-A - Training Coordinator Opportunity

Must be available Monday through Saturday 5:30am-11pm.

Closed Sundays.


Are you passionate about maintaining quality standards in a fast-paced kitchen environment? Do you have experience in both kitchen and FOH management?


Join Chick-fil-A, where teamwork and leadership development are at the core of our values. As a Coordinator, you will be responsible for overseeing all operational functions, ensuring cleanliness, and upholding food service standards to deliver delicious meals to our guests, as well as ensure a 2nd mile service hospitality model for our guests. This role offers the opportunity to work in a positive, people-focused environment where you can grow your skills and make a difference in your community.


Requirements:

  • Positive and respectful attitude towards leadership
  • Minimum 2 years of experience in kitchen and FOH management
  • Clear communication skills with team members and guests
  • Physical ability to lift up to 50 lbs and withstand varying temperatures
  • Ability to work standing up to 50-60 hours per week
  • Effective in loud environments and understanding of finance and cost management
  • ability to use emotional intelligence in stressful situations


Coordinators are remarkable at operational leadership. Coordinators are the Restaurant leaders who lead the team to ensure excellence in all areas by:

  • Developing systems, monitoring metrics, and empowering Team Members at all levels to execute the Winning Hearts Every Day Restaurant Strategy for our Customers
  • Demonstrating and reinforcing care for each other and the Restaurant by upholding our Chick-fil-A Covington Highway 21 Values and growing in Leadership Competencies
  • Owning a specific Restaurant area, holding self and Team accountable to Key Results Area (KRAs) for specific role ownership


Qualifications:

  • Experience: 2 years leadership experience
  • Certifications: SERV Safe certified

The training Coordinator also oversees the execution and management of all training within the restaurant.



Training Responsibilities:

  • Be the expert on restaurant training plans for all areas of the restaurant.
  • Provide guidance and support to team members navigating the training process.
  • Lead introduction training courses for new team members and adjust training based on business needs
  • Holds operational leaders accountable for training plans executed each week and maintains a system for accountability. 
  • Monitor team members' progress in training programs and address any challenges.
  • Ensure training checklists align with organizational standards and facilitate comprehensive learning.
  • Collaborate with Certified Trainers to enhance the effectiveness of training programs.
  • Own Certified trainer team and ensure Certified Trainer Team in executing training sessions

Reports to:

People Director


Chick-fil-A Covington Highway 21 Values:

  • Teamwork
  • Optimism
  • Kindness
  • Stewardship
  • Growth

Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • 401k matching
  • Employee discount
  • Paid training

Location: Chick-fil-A Covington Hwy 21,

29860 Hwy 21, Covington LA 70433


If you are a highly skilled and motivated individual looking for a dynamic role in the food & beverage industry, apply now to be part of our loving and enthusiastic team at Chick-fil-A!

Work schedule

  • Weekend availability
  • 8 hour shift
  • 10 hour shift
  • Monday to Friday
  • Holidays
  • On call
  • Day shift
  • Night shift
  • Overtime

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • 401(k) matching
  • Employee discount
  • Paid training

Chick-fil-A - Covington - Highway 21

69280 LA-21, Covington, LA, 70433
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.