Social Services Director
Starting Pay: $18-25 DOE
Available Shift:
Standard Business hours
About Us:
At Pointe Meadows (Skilled Nursing Facility) we put our employees first! We make it a priority to celebrate our accomplishments and acknowledge our success is driven by our employees. We want employees who want to be a part of a top-notch team and who want to make a positive difference in the lives of the elderly and vulnerable population. We encourage growth and want to help employees meet their personal and professional goals. Because of this, we provide ongoing training, mentoring, tuition reimbursement programs and scholarships to employees. As a team we are driven to provide exceptional service by cultivating a workforce that is dedicated in delivering care with compassion and integrity.
The Perks:
- Growth opportunities
- Regular Prize Giveaways and Celebrations: We love to recognize our employees and enjoy celebrating our wins often. In the past we have given away Airpods, TVs, Gift Cards, and Hotel stays to employees (just name a few). We often have celebrations that include food trucks, catering, games, and prizes for employees.
- Growth, Development and Career Advancement Opportunities: Because we are part of the Ensign Group Affiliation, (as part of over 300 buildings affiliated to the Ensign Group and growing) there are always opportunities for career advancements. We want to help employees reach their career goals.
- Scholarships and Tuition Reimbursement Programs
- Financial Incentives: We offer our employees financial incentives and rewards to pick extra shifts throughout the year.
- Health Benefits: Medical, Dental, Vision, Life & Disability Insurance
- 401(k) with matching contributions
Job Responsibilities:
- Ensure all patient grievances are handled in a professional manner.
- Keep track and report grievances to the management team and come up with solutions.
- Assist and coordinate with the planning, developing, organizing, implementing, evaluating, and directing of the discharge of the resident.
- Meet with administration, medical and nursing staff, and other related departments in planning services and staffing care for discharging.
- Assist in the development, administering, and coordinating of department policies and procedures.
- Review department policies and procedures, at least annually, and participate in making recommended changes.
- Assist in developing and implementing policies and procedures for identifying the medically related social and emotional needs of the resident.
- Participate in community planning related to the interests of the facility and the services and needs of the resident and family.
- Coordinate discharge planning, development and implementation of social care plans and resident assessments.
- Interview residents/families as necessary and in a private setting.
- Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Director.
- Assist resident/family in planning social service programs when possible.
- Arrange transportation to other facilities when necessary.
- Refer resident/families to appropriate social service agencies when the facility does not provide the services or needs of the resident.
- Provide information to resident/families as to Medicare/Medicaid, and other financial assistance programs available to the resident. Provide direct assistance and support to residents/families with the process of application, submission, and coordination with the relevant programs and their offices.
- Obtain information concerning the resident’s personal and family problems, past illnesses, etc., by developing a Social Service Data Record.
- Assist in the review and updating of departmental job descriptions at least annually.
- Record and maintain documentation related to discharge of residents.
- Maintain a quality working relationship with the medical profession and other health related facilities and organizations.
- Compile information on discharge plans and present to appropriate committee as required.
- Make routine visits to residents and perform services as necessary.
- Make written and oral reports/recommendations to the Administrator concerning the operation of the discharge processes and department.
- Assist in standardizing the methods in which work will be accomplished.
- Assist in making appointments for the resident/family as requested or appropriate.
- Assist in providing solutions for social and practical environmental problems including seeking financial assistance, discharge planning (including collaboration with community agencies), and referrals to other community agencies when specialized assistance is required.
- Assist with evaluation of social and family information and assist in determining plan for social treatment.
- Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident.
- Others as deemed necessary and appropriate, or as may be directed by the consultant or Administrator.
Qualifications:
- Ability to communicate effectively.
- Ability to work independently and with a team.
- Ability to work in a fast-paced, high-pressure environment.
- Ability to multi-task.
Requirements:
- Must be able to read, write, speak and understand the English language.
- Must possess the ability to make independent decision when circumstances warrant such action.
- Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
- Must be knowledgeable of and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
- Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the long-term care field, as well as to maintain a professional status.
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.
- Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level in which they are currently functioning or other difficult situations
Work schedule
- Monday to Friday
- 8 hour shift
Supplemental pay
- Bonus pay
- Other
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) matching
- Paid training
- Other