Reports to:  Store Manager

Position Summary:

The primary responsibility of this role is to Create Loyal Customers by assuring that we do not lose sales due to inventory errors or pricing & coupon errors, which slow down the cash registers affecting the customer experience.  This person will assist with the register speed, inventory accuracy, cash drawer accuracy, location code vaccuracy & bin/sale tag price accuracy.  This person will also ensure our customers have a superior shopping experience while in our stores. 

Major Responsibilities:

• Fully embrace the Kabelin Core Values
• Be fully educated on Company Policies and Inventory & Cash Office Policies

Daily Report Responsibilities:

• Responsible for working the Price Exception Report
• Responsible for working the Negative Quantity On Hand Report
• Responsible for working the Non-Sku Sales Report
• Responsible for reviewing the IN Sku Report

Cash Office Responsibilities:

• Ensure the Cash Drawers are balanced daily
• Daily Bank Deposits made
• Oversee Cashier procedures and work with lead cashiers when problems arise.
• Ensure that all Google Doc Reports updated daily.
• Make sure the daily sales charts updated for the employees to view
• Ensure Coupons & Chamber Bucks are handled according to policy
• Count the Cash Drawers as needed 

Purchase Orders and Receiving:

• Ensure Stock Not Kept items ordered weekly
• Ensure approved Store Supplies ordered as needed
• Ensure that direct orders are received with the RF gun (especially new vendors/items) 
• Oversee the management of Policy A, B, and C processes.
• Ensure transfers received in the computer system immediately.
• Keep the outstanding transfers updated and current
• Ensure receiving completed correctly, ASAP and ready for payment in Epicor system.

Inventory Control:

• Assist with Mango as directed by the Inventory & Office Supervisor & Store Manager
• Assist with Shooting the Outs as directed by the Inventory & Office Supervisor & Store Manager
• Assist with Bin Tags and Pricing (regular and sale) displayed.
• Assist with price changes so they will be completed accurately and on time.
• Assist with Location Code Reports.
• Proficient with the Epicor RF Gun and Printer.

Customer Service & Sales Floor: 

• Execute the daily operational, day-to-day goals and priorities assigned by store management via Trello
• Always be working on your own development with guidance from your Management team
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Guarantee all customers can process through the register in a timely and convenient manner 
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Responsive to safety issues - identify them and inform the management team immediately
• Conscious of shoplifting activity
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Actively participate in the Ace Rewards program and share the benefits with our customers
• Answer customers’ questions and provide information on procedures and policies
• Maintain awareness of all promotions and advertisements.
• Maintain work areas that are safe and presentable
• Work a schedule that best suits the needs of our customers in an assigned role with a focus on productivity
• Be responsible and maintain a strong work ethic
• Always be flexible as it relates to your role
• Be punctual
• Be an Energy Giver!!

Minimum Requirements:

• Education/Training:  High School degree
• Skills/Knowledge:  Excellent quantitative and computer skills.  Analytical with the ability to conduct comparison analysis and make sound decisions.
• Knowledge of Epicor computer system. 
• Excellent communication skills, exceptional organizational ability, high attention to detail and able to multitask.

Reporting and Oversight Requirements:

• Direct Report to the Store Manager and Store Assistant Managers
• Complete daily/weekly/monthly chart on Trello & Google