Thank you for your interest in joining the No. 1 rated Customer Service business in fast food industry! 

At Chick-fil-A Kissimmee, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. Team members who work at Chick-fil-A Kissimmee are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business. 

The Director of (Hospitality, Drive-Thru, Front of House) is responsible for:

  • Always delivering crave-able food, in a timely manner, that meets or exceeds
  • Chick-fil-A Quality Requirements
  • Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.

Those behaviors include:

  • Sense of Urgency that creates surprisingly fast Speed of Service
  • Attention to detail that ensures preparation and production procedures are followed
  • Execution of systems that ensure a refreshingly clean environment
  • Maintaining a work environment that ensures and promotes food safety
  • Vigilant attention to the organization and appearance of the restaurant

Inventory management

  • End-of-Month counts and input
  • Maintaining accurate transfer logs
  • Effective & efficient ordering

Maintaining a LEAN production environment

  • Coaching, evaluating, and providing accountability for all Team Members
  • Collaborate with other Directors to ensure unity and clarity
  • Holding each other (Directors) accountable for their roles and responsibilities

A Director should:

  • Work a minimum of 40 hours per week in the restaurant
  • Allocate at least two hours per week to planning
  • Focus on systematically and effectively communicating all goals and success factors to Team Members
  • Combine critical thinking and practical leadership to create a culture of innovation
  • Effectively coach and give direction
  • Intentionally and methodically grow and nurture relationships with the staff
  • Align hiring, training, daily practices and evaluation practices with the Vision of the organization
  • Enthusiastically and passionately lead the team


  • Minimum 18+ years old
  • Previous director experience (at Chick-fil-A is a plus**)
  • Hard-working
  • Team-oriented
  • Friendly
  • Honest
  • Growth mindset
  • Self motivated


A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. 

Here are some of the great benefits of working at Chick-fil-A:

  • Scholarship Opportunities
  • FREE Break Meal
  • Health Insurance Contribution
  • Free Vision Insurance
  • Free Dental Insurance
  • Uniform Provided
  • Point University partnership
  • Flexible Hours
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.

Chick-fil-A - Chick-fil-a Kissimmee

4450 W Vine St, Kissimmee, FL, 34746