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Brick Oven Careers and Jobs

Host/Hostess

Brick Oven is seeking a host that presents a positive first impression of the establishment’s friendliness, excellent service and high standards. The host/hostess also greet guests upon arrival, inform guests of their wait time, monitor a waiting list, show guests to their table and bids guests farewell as they leave.

Responsibilities and Duties

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Inform guest of current promotions
• manage the flow of guests into the dining room, provide accurate wait times to incoming guests if appropriate
• tend to special guest needs and requests
• Observant to guests’ needs throughout dining experience to ensure they receive high quality service
• Protect establishment and patrons by adhering to sanitation, safety policies *ensure to go orders are complete and ready for guest
• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
• contribute to team effort by accomplishing related results as needed

Qualifications and Skills

• Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Must be able to clearly communicate guests’ needs to managers, bussers, and servers, etc.
• Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
• Must be able to reach, bend, stoop and wipe
• Must be able to understand requests for assistance
• A desire to help out where needed and work as part of a team
• Passion for providing extraordinary service
• The ability to thrive in a fast-paced environment • Flexibility to work a variety of shifts
• Must be upbeat, outgoing and positive
• Ability to work positively in a fast-paced environment
• Ability to stand/walk and stay focused and alert for extended periods of time

Brick Oven - Provo

111 E 800 N, Provo, UT 84606
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