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Client Support Specialist

Full time
Rate of pay$$12.50 - $14.00 per hour

Make an impact in 2021. DeliverThat is a local company with a national presence. Since 2016, we have been changing the way restaurants manage and fulfill their catering deliveries. DeliverThat operates a unique platform offering support and services to our independent contractors unlike the industry has seen. Our principles are grounded in transparency and respect for all those we work with. DeliverThat Support Specialists ensure that our independent contractors receive first-class care. Through engaging them in educational opportunities, reviewing pay summaries, and investigating issues surrounding their experience, Support Specialists work to provide a rewarding environment for our network.


Primary job responsibilities include:


  •     Review/investigate incidents and adjustments for pay purposes
  •     Complete and distribute pay summaries
  •     Respond to contractor issues and concerns via phone/email/text
  •     Distribute educational materials to the fleet and document feedback
  •     CRM input & updates
  •     Utilize G-Suite and Slack for data entry and communications


If you possess confidence in your professional abilities and enjoy a close-knit office culture, please submit your application for review. We are looking forward to connecting with you.






Requirements

  • Prior work experience in Data Entry
  • Prior work experience in Client Support & Servicing
  • Prior work experience using Google G-Suite or Microsoft Office
  • Available for Day Shift
  • Legally eligible to work in the United States
  • Willing to undergo a background check

Benefits

  • Health Insurance
  • Vision and Dental Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Company-match Retirement Plan

DeliverThat - OH, Canton

Perry Heights, OH 44646
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