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Courier Supervisor

Who We Are


The way healthcare is paid for and delivered in America today is fundamentally flawed, making it cost too much and take too long for most Americans. We pay more for our health care than any other developed country, and yet our healthcare outcomes lag far behind. COVID is a wake up call.


Nomi Health was founded in 2019 as a direct healthcare company with a simple yet bold mission: rewire how we pay for healthcare and how it is delivered in order to create the cost-effective -- and simply effective -- experiences we all deserve as employers, patients and providers. 


Our COVID-19 public health programs are a perfect example of a more direct, digital-first health care model at work. Since the start of the pandemic, we have delivered several of the very few “burden-free” testing and vaccination programs in America -- not requiring insurance, a doctor’s note or cost. Our programs have supported millions of Americans with digital scheduling and result delivery and 24-48 hour test result turnaround times, as well as mobile-based programs to take COVID tests and vaccines directly where they are needed most. Our operational know-how means we can deliver these programs to local governments, organizations and employers at among the lowest per unit costs in the country. Today, we are focused on locking arms with governments and organizations on effective COVID response programs that help Americans return to school, work and life. 


Having delivered millions of COVID tests and hundreds of thousands of vaccinations to date, Nomi’s journey is just starting in delivering integrated care the way it should be. Our mission won’t rest until we rewire health care infrastructure and deliver the kind of health care experience we all deserve in America.


The system must change, and we’re the ones to do it. Join us on the journey.


Description: 

Courier supervisors main responsibility is to ensure the success and safety of the couriers deliveries. Guiding the team through assignments and making sure company equipment is in top shape. 


Responsibilities: 

Manages courier staff including scheduling, training and performance management 

Confirm en-route status with each courier before their route

Troubleshoot with couriers throughout routes

Ensures all safety protocols are met for couriers and vehicles 

Report en-route confirmation to direct report

Fulfill any emergency requests

Assist the Vaccine Receiver in their duties

Be the first point of contact for courier issues

Handle vehicle maintenance 

Assist in various projects

Verify staging area is properly prepped for the next day

Verify staging area is properly prepped for that day

Requirements: 

1+ years managerial or supervisor experience 

Ability to work in faced paced environment 

Detailed oriented

Previous experience in courier operations/processes as well as Cold Chain is a plus

Ability to lift 75lbs 

Has valid drivers license

Bilingual Spanish-English preferred