Taurus Careers and Jobs

Taurus Careers in Burnet

6506 Burnet Rd, Austin, Texas 78757
6506 Burnet Rd, Austin, Texas 78757
The Dog Trainer is a position within the Resort and reports directly...
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6506 Burnet Rd, Austin, Texas 78757
• Provide impeccable customer service by following our Service
• Answer all incoming calls, respond to voicemails and emails. 
• Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
• Manage cash, check, and credit card transactions and reporting/reconciling
• Gets to know clients and their pet’s names on a regular basis
• Obtain all information related to a pet’s visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. 
• Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. 
• Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
• Obtain vaccination records from veterinary offices and input into the computer.
• Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
• Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
• Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
• Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
• Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.Benefits include: * 401 (k)* 401 (k) matching* Employee assistance program* Health savings account* Paid time off* Health, dental, vision, life insurance...
Rate of pay$13 per hour
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6506 Burnet Rd, Austin, Texas 78757
The Kennel Technician is a position within the Resort. We believe...
Rate of pay$13.00 per hour
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