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The Hub Louisville Careers and Jobs

Rate of pay10.0 per hour
Main Responsibilities of a Host/Hostess:

● Greeting and seating guests when entering restaurant
● Taking to go orders
● Providing outstanding customer service

Host Job Description:

We are looking for a qualified Host to welcome and greet our guests, seat them in a timely manor.
A good host must check every visitor who comes to our restaurant and seat them in our reservation platform. He or she will need to handle a variety of tasks including phone calls, processing to go orders, being aware of the flow of the restaurant at all times and communicating with servers, bartenders and management as needed.

A good job candidate must be professional and friendly, especially when dealing with guests. Excellent service is a must for great customer experiences.

Responsibilities of a Host:

● Welcoming and greeting clients
● Performing temperature checks and ensuring guests are following covid guidelines
● Directing clients to their table
● Using seating/reservation software
● Answering and forwarding phone calls
● Scheduling reservations
● Organizing and distributing mail
● Taking to go
Orders
● Preparing restaurant for opening
● Keeping the host stand area clean and well-organized
● Providing delightful customer service

Host Job Requirements:

● Must be available weekends including Sundays
● Experience in customer service a plus
● Excellent verbal communication skills
● Great telephone communication skills
● Great organizational skills
● Good skills with app type of software
● Good time-management skills
● Customer-centric approach
● Professional and friendly disposition
● Ability to work in a team
● Willingness to assist colleagues with tasks

The Hub Louisville - The Hub Louisville

2235 Frankfort Ave, Louisville, KY 40206
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