Workstream Terms of Use
Workstream Technologies, Inc.
Last Updated Date: March 17, 2025
1. Terms of Service Overview
Please read these Terms of Use (“Terms”) carefully as they apply to your access to and use of any of our services, including but not limited to, the website located at www.workstream.us and all associated web pages, websites or other pages (“Sites”) and any application, content, software, product, program widget, or short-code campaign (as described in Section 8), or other online or mobile resource or any content therein in any of the foregoing, in each case, that links to or references these Terms (collectively, “Services”) provided by Workstream Technologies, Inc, its subsidiaries and affiliates (each “Workstream”, “we”, “us” or “our”.)
We reserve the right to modify these Terms from time to time at our sole discretion and without notice. Changes to our Terms become effective on the date they are posted. Your continued use of any portion of the Services after any changes to the Terms have been posted will, on its own, signify your agreement to be bound by them. It is your responsibility to check these Terms periodically for changes.
We may supply different or additional terms, conditions, guidelines, policies, or rules in relation to some of our Services made available on or through Services (“Supplemental Terms”). Any Supplemental Terms become part of your agreement with us if you use the applicable Services and are hereby incorporated herein, and if there is a conflict between these Terms and the Supplemental Terms, the Supplemental Terms will control for that conflict.
To use certain features of the Service, you may be required to provide us certain information. You represent and warrant that: (a) all information you submit is truthful and accurate; (b) you will maintain the accuracy of such information.
Please see our Privacy Policy for information about how we collect, use, share and otherwise process information about you. By using our Services, you agree that we may use your Personal Information in accordance with our Privacy Policy, which is incorporated by reference into these Terms. Our Privacy Policy does not constitute Supplemental Terms.
Subject to these Terms of Service, Workstream hereby grants to you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to (a) install our mobile application(s) on one mobile device and (b) use our mobile application(s) for your own personal use solely to access and use the Service. For clarity, the foregoing is not intended to prohibit you from installing the mobile application(s) for another device on which you also agreed to these Terms. Each instance of the Terms of Service that you agree to in connection with downloading a mobile application(s) grants you the aforementioned rights in connection with the installation and use of the mobile application(s) on one device.
Your Account
You may be required to register an account to use the Service or certain features of the Service. Each registration is for a single natural person user only, unless otherwise expressly agreed by Workstream. Registration for access to and use of the Service may also require access credentials, such as a username and a password, or adherence to other access requirements as designated by Worksteam in its sole discretion from time to time. You hereby agree to treat your access credentials as confidential and not to disclose such information to any third party without the prior express written consent of , which may be granted or withheld in its sole discretion. You shall immediately notify Workstream if you suspect or become aware of any loss, theft, or unauthorized use of Your login credentials. Workstream will not be liable for any loss or damage arising from your failure (whether intentional or unintentional) to comply with these obligations. By submitting the requested information to the registration form or similar process on the Service, you represent and warrant that the information you submit for registration is complete, true, accurate, and current in all respects. You must maintain and promptly update your submitted account information to ensure that such information is complete, true, accurate, and current. Workstream reserves the right to suspend, terminate, or otherwise discontinue your account and/or pending registration if Workstream has reasonable grounds to suspect that any information You have submitted is untrue, inaccurate, not current, or incomplete, or that your registration, account, or use of the Service is in violation of applicable law or these Terms.
Electronic Communications
Workstream may send emails or other electronic messages to you concerning your use of the Service, including without limitation by providing alerts or notifications within the Service. You consent to receive such electronic communications and you agree that all such electronic communications constitute valid legal notices satisfying any requirement that such notices be in writing.
Electronic Signature Consent
You agree your electronic signature is the legal equivalent of your manual signature. You further agree that your use of a keypad, mouse or other device to select an item, button, icon or similar act/action, or to otherwise provide Workstream, or in accessing or making any transaction regarding any agreement, acknowledgment, consent terms, disclosures or conditions constitutes your signature (hereafter referred to as “E-Signature”), acceptance and agreement as if actually signed by you in writing. You also agree that no certification authority or other third party verification is necessary to validate your E-Signature and that the lack of such certification or third party verification will not in any way affect the enforceability of your E-Signature or any resulting contract between you and Workstream. You further agree that each use of your E-Signature in obtaining an account with Workstream constitutes your agreement to be bound by the terms and conditions of Workstream’s Terms and Privacy Policy as they exist on the date of your E-Signature.
Submissions
Certain features of the Service may permit you to upload, post, display, transmit, or otherwise provide certain requested information, content, links, files, or other materials to the Service as part of messaging, communication or similar functionality on the Service, and/or as part of a survey, questionnaire, promotion, or request for feedback or input regarding the Service (each a “Submission” and collectively “Submissions”). You hereby grant to Workstream a royalty-free, fully transferable, fully sublicensable license to use, display, copy, perform, reproduce, modify, record, distribute, and create derivative works of Submissions in connection with: (i) Workstream’s operation of the Service and its features and functionalities; (ii) Workstream’s development, promotion, and implementation of its products, services, programs, and events; and (iii) Workstream’s research, development, and other business operations.
In addition, You agree that You will not upload, post, display, or transmit any Submission(s) that:
- is illegal, defamatory, deceptive, fraudulent, discriminatory, tortious, obscene, pornographic, or otherwise objectionable or violate your employer’s policies;
- infringes, misappropriates, or otherwise violates the personal or proprietary rights of others;
- contains any virus, malware, worm, Trojan horse, disabling device, or any other harmful or malicious script, code, or tool;
- impersonates any person or entity or falsely states or otherwise misrepresents your affiliation with a person or entity;
- contains unsolicited communications, promotions, or advertisements, or spam;
- harms, harasses, threatens, or violates the rights of any third party, or promotes, provokes, or incites violence;
- constitutes false advertising, false endorsement, or is otherwise false, misleading, or likely to cause consumer confusion; or
- manipulates data or identifiers in order to misrepresent or disguise the origin of the Submission.
Workstream may screen, review, edit, moderate, or monitor your Submissions from time to time at its discretion, but has no obligation to do so. In any event, Workstream is not responsible to you under these Terms for your or any other user’s Submissions, and shall have no liability or responsibility for the quality, content, accuracy, legality, or effectiveness of any Submissions. You acknowledge and agree that Workstream shall have no obligation of confidentiality whatsoever with respect to your Submissions.
By uploading, posting, displaying, transmitting, or otherwise providing a Submission to the Service, you represent and warrant that: (i) you possess all legal rights required to upload, post, display, and/or transmit each Submission and permit Workstream to use such Submission as set forth herein (including without limitation any necessary third-party license rights or required consents under applicable law); (ii) each Submission is in full compliance with all applicable laws and regulations; and (iii) Your Submissions do not infringe, misappropriate, or otherwise violate the personal or proprietary rights of any third party.
Additional Terms and Conditions for Apple Users
The terms and conditions of this paragraph apply to you only if you downloaded Workstream’s mobile app through Apple Inc.’s App Store. You acknowledge that these Terms are between you and Workstream, and that Apple Inc. (“Apple”) bears no responsibility for the Service and its content. The license grant under these Terms with respect to Workstream’s mobile app is a non-transferable license to use the Service on any Apple-branded products that you own or control as permitted by these terms and the Usage Rules set forth in the Apple Media Services Terms and Conditions that is compatible with Workstream’s mobile app, except that the app may be accessed and used by other accounts associated with you via “Family Sharing” (as defined in the Apple Media Services Terms and Conditions). You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Service. In the event of any failure of Worktreams mobile app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the app to you; provided that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the app. Apple is not responsible for addressing any claims by you or a third party relating to the Service or your use of the Service, including without limitation: (i) product liability claims; (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. In the event of any third-party claim that Workstream’s mobile app or your possession and use thereof infringes a third party’s intellectual property rights, Apple will not be responsible for any investigation, defense, settlement, or discharge thereof. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
SECTION 18 BELOW CONTAINS A BINDING ARBITRATION AGREEMENT. BY USING OUR SERVICES, YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND WORKSTREAM WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION. YOU FURTHER WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, AND YOUR RIGHTS TO A JURY TRIAL PLEASE READ SECTION 18 CAREFULLY.
2. Eligibility
You must be at least thirteen (13) years old to use our Services. If you use our Services on behalf of another person or entity, (a) all references to “you” throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person’s or entity’s behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you will be fully responsible for the acts or omissions of such user in relation to our Services. Children under the age of 13 may not use the Services, and parents or legal guardians may not agree to these Terms on their behalf.
IF YOU ARE UNDER THE AGE OF 18 OR OTHERWISE UNDER THE AGE OF MAJORITY IN YOUR JURISDICTION, YOU MUST OBTAIN THE CONSENT OF YOUR PARENT OR LEGAL GUARDIAN PRIOR TO USING OUR SERVICES. IF YOU DO NOT HAVE CONSENT, YOU MUST NOT USE OUR SERVICES.
3. Support
If you have any questions regarding the Services, please contact us at service@workstream.is. Our mailing address is Workstream Technologies, Inc., 521 7th Street, San Francisco, California 94103
4. Provision of Services
General
Workstream reserves the right to modify, improve, or discontinue any portion of the Services at our sole discretion and without notice to you, even if any modification, improvement, or discontinuance prevents you from being able to access the Services or related information.
Workstream shall not be liable to you or anyone else for any damages that may arise from Workstream’s modification, discontinuation, or restriction on the availability of the Services (in whole or in part).
By using the Services you agree that Workstream is not responsible for the content of the employer's application, requirements, messages, screener questions, skills assessments, employee benefit programs, payroll practices, companies polices or another company practices, and that Workstream does not guarantee receipt of your application or other information you provide by the employer, or your receipt of messages or other information from the employer. Please note that we do not choose the questions asked by employers or decide the job qualification criteria of employers. Employers are solely responsible for compliance with all applicable laws, including the Fair Credit Reporting Act and similar laws, anti-discrimination laws such as Title VII of the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act, the Americans with Disabilities Act, and any applicable data protection or privacy laws. Employers are responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any similar law. You must contact the employer if you require alternative methods of screening.
Service may include chatbots or other AI functionality
The Service may include chatbots or other AI functionality, which allows you to take certain actions and interact with employers through the Service, such as applying for a job, scheduling interviews or otherwise interacting with our AI recruitment platform. (“Chatbot”). You understand that the Chatbot is an automated service that does not involve human interaction. It is your responsibility to ensure the accuracy and completeness of information submitted and received through the Chatbot and such information should not be used to form the sole basis of any financial or other business decision, action or omitted action. “AI functionality” means any and all generative AI, large language models (LLMs) or other machine learning or artificial intelligence services, features or functions made available by our employer client to you as part of the Services.
Service may include electronic signature functionality
The Service may allow employers to request you sign documents electronically through our Service. This electronic signature service is provided by Workstream for two counterparties (usually a company, herein described as the “sending party,” subscribing to our Services and an employee, employee-candidate or contractor) to electronically sign documents (for example, but not limited to, agreements, policies and forms). When you sign a document using our Service you affirmatively consent to using electronic signatures through our Service and consent to conducting electronic business transactions and that you are able to access through the Service and the document you are signing electronically. When using our Service for signing a particular document, your consent applies only to the matter(s) covered by that particular document.
If you are an employee, employee-candidate or contractor and you choose to not use our electronic signature Service offered by an employer, you must request the employer send you a non-electronic copy for manual execution. Workstreams assumes no responsibility for providing you with a non-electronic version of the document. In the event you are choosing to sign the document manually, do not use our Service to sign the document or to return the document to the sending party.
If you have signed a document electronically through our Service and transmitted it back to the sending party, you will need to request the signed document from the sending party. If you later withdraw your consent to using our electronic signature Service, please notify the sending party and stop using the electronic signature Service. Note that the decision to stop using the electronic signature Service after you have already used it does not change the legality of the documents you have signed using an electronic signature prior to such revocation.
When parties sign a document electronically using our Service, the rights and obligations associated with that document are solely those of such parties. Workstream is not a party to the document and carries no liability or responsibility with respect to the correctness, validity or enforcement of the document. Furthermore Workstream has no liability or responsibility with respect to the legal or non-legal aspects of the document or any dispute arising as a result of the document. Workstream is only responsible for the provision of the electronic signature Service.
PLEASE NOTE THAT WORKSTREAM’S STATEMENTS CONTAINED HEREIN OR ELSEWHERE CONCERNING THE VALIDITY OF ELECTRONIC DOCUMENTS AND/OR THE SIGNATURE LINES OF DOCUMENTS THAT ARE ELECTRONICALLY SIGNED ARE FOR INFORMATIONAL PURPOSES ONLY; THEY ARE GENERAL IN NATURE AND SHOULD NOT BE CONSTRUED AS LEGAL ADVICE. UNDER FEDERAL AND STATE LAWS GOVERNING ELECTRONIC SIGNATURES, ELECTRONIC SIGNATURES ON CERTAIN TYPES OF AGREEMENTS ARE NOT ENFORCEABLE. WORKSTREAM HEREBY DISCLAIMS ANY RESPONSIBILITY FOR ENSURING THAT DOCUMENTS ELECTRONICALLY SIGNED THROUGH THE SERVICE ARE VALID OR ENFORCEABLE UNDER THE LAWS OF THE UNITED STATES OF AMERICA, ANY PARTICULAR STATE, OR ANY OTHER LEGAL JURISDICTION. YOU SHOULD CONSULT WITH LEGAL COUNSEL CONCERNING THE VALIDITY OR ENFORCEABILITY OF ANY DOCUMENT YOU MAY SIGN ELECTRONICALLY USING THE SERVICE.
Service may include insurance or benefit plan information
Insurance and Other Benefit Plan Related Content: As part of the Service, we may provide you with summary information about the insurance and other benefit plans offered by your employer, and your enrollment status in these plans. The information displayed through the Service is summarized and is not intended to replace the insurance policy documents issued by each insurer, nor the enrollment records maintained by each insurer or benefit provider. If there is ever any discrepancy between the insurance or benefit plan or policy information displayed on the Service, and the insurance or benefit plan or policy information detailed in the insurance carrier’s or benefit provider’s plan documents, the insurance carrier’s or benefit provider’s plan documents or records will govern.
Workstream is not an insurer. You understand and agree that Workstream: (a) does not direct, have any control over, employ, or endorse any third party insurers, insurance plans, products, or services and has no control over the acts or omissions of any such insurers; (b) makes no representations, warranties or guarantees about the quality, suitability, safety or legality of the services provided by any such insurer; (c) does not vet, screen or conduct any kind of identity or background checks of any such insurers; and (d) is not responsible for payment for services furnished by any insurer. You should exercise caution and perform your own independent assessment of any such insurer before purchase any insurance plan, product or service. By using the Service, you acknowledge and agree that you are solely responsible for the communication or agreement you have with, and any care or services, you may receive from, any such insurer, and any payment you may owe to any such insurer.
Additionally, as part of the Service, your employer may provide you through the Service summary information regarding your insurance and other benefits. If there is ever any discrepancy between the such information displayed on the Service, and information detailed in the insurance carrier or benefit administrator’s systems, the insurance carrier or benefit administrator’s records will govern. You agree that Workstream is not responsible for any inaccuracy in any information your employer provides you through the Service.
5. Prohibited Conduct and Content
In addition to other restrictions outlined in these Terms, you agree you will not, and you will not permit, assist, encourage, or enable anyone else to, use our Services to violate any applicable law, contract, intellectual property right or other third-party right or commit a tort. You further agree that you will not, and you will not permit anyone else to:
- Use or attempt to use another user’s account or information, share your log-in information, or otherwise allow any other person or entity to use your account, without authorization from that user and Workstream;
- Impersonate or post on behalf of any person or entity you are not authorized to represent, or otherwise misrepresent your affiliation with a person or entity;
- Sell, resell or commercially use the Services except as expressly permitted by Workstream in writing;
- Copy, reproduce, distribute, publicly perform or publicly display all or portions of our Services, except as expressly permitted by us or our licensors in writing;
- Modify our Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Services;
- Use our Services other than for their intended purpose;
- Use our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner;
- Use our Services in any manner that, in our sole discretion, circumvents the ordinary use or operation of the Service disrupts our pricing structure or ability to provide products, services or support to our customers, or directly competes with any of our product or offering;
- Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services;
- Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from our Services;
- Develop or use any applications that interact with our Services without our prior written consent;
- Link to any online portion of the Services in a manner that damages or exploits our reputation or suggests any form or association, approval, or endorsement by us;
- Interfere with or disrupt servers or networks used by Workstream to provide the Services or violate any third party regulations, policies or procedures of such servers or networks or harass or interfere with another user's full use and enjoyment of the Services;
- Intercept, examine, monitor, or otherwise observe any communications protocol used by a device, a client or a server communicating with the Services, whether through the use of a network analyzer, packet sniffer or other device or software;
- Bypass or ignore instructions contained in our robots.txt file; or
- Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms.
We have the right to investigate suspicious activity or occurrences and may involve and cooperate with law enforcement authorities in prosecuting users who are involved in any unlawful or potentially unlawful activity or related occurrences.
6. Ownership
The Services, including the text, graphics, images, photographs, videos, illustrations, charts, photographs, interfaces, software, computer code, data, documentation and other components and content contained therein, and all intellectual property rights in the foregoing, are the exclusive property of Workstream or, as applicable, our licensors, and are protected under both domestic and foreign laws. Except as explicitly stated in these Terms, all rights in and to the Services are reserved by us or our licensors. Any unauthorized use of any trademarks, trade dress, copyrighted materials, or any other intellectual property belonging to Workstream or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law. Subject to your compliance with these Terms, you are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services for your own personal use. Any use of the Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited, will terminate the license granted herein and violate our intellectual property rights.
7. Trademarks
Workstream and our logos, our product or service names, our slogans and the look and feel of the Sites or any other component of the Services, are trademarks of Workstream and may not be copied, imitated or used, in whole or in part, except with our express, written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Sites, or any other component of the Services, are the property of their respective owners. Nothing in these Terms grants to you any rights in or to those third-party marks or materials without such third-party's consent. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by us.
8. Copyright Policy
We respect the intellectual property of others and asks that you do the same. In connection with our Services, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of our Services who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of our users is, through the use of our Services, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:
- your physical or electronic signature;
- identification of the copyrighted work(s) that you claim to have been infringed;
- identification of the material on our services that you claim is infringing and that you request us to remove;
- sufficient information to permit us to locate such material;
- your address, telephone number, and e-mail address;
- a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
- a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.
Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.
The designated Copyright Agent for Company is: Legal Department
Designated Agent: Workstream Technologies
Address of Agent: 521 7th Street
San Francisco, CA 94103
Telephone: (415) 669-8741
Email: service@workstream.is
Only notices pursuant to this Section 8 and notices relating to complaints in connection with user content should go to the Copyright Agent; any other feedback, comments or requests for support should be addressed to the address in Section 3.
9. SMS MESSAGING
You may choose to use our Services to communicate with us or one of our clients or service partners, as applicable or to engage in another Service, through SMS technology. You may opt-in to communicate through SMS and/or MMS 5 digit short-code, and send and receive messages as described below.
When you agree to opt into our short code messaging service, we will send you an SMS message to confirm your signup and application.
You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, please reach out to the HR manager of the position for which you would like to receive text messages again.
If at any time you forget what keywords are supported, just text "HELP" to the short code. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
SMS messaging is not available on all carriers and carrier participation could change. As of date of these Terms, our text messages can be sent through most carriers. If you have questions about your carrier please contact them directly. A list of the participating carriers can be found here. The content is not compatible with all mobile device models. The list of participating carriers may be changed or updated at our sole discretion without prior notice. Neither Workstream nor the Carriers will be liable for any delays in the receipt of any SMS messages or changes to the participating carriers as delivery is subject to effective transmission from your carrier with active participation at that time. Neither Carriers nor Workstream are liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary based on the Service. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to service@workstream.is.
10. Feedback
You may voluntarily submit or otherwise communicate to us any questions, comments, suggestions, ideas, original or creative materials or other information about us or our Services (collectively, “Feedback”). You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you, including to develop, copy, publish, or improve the Feedback or to improve the Services or develop new products or services in our sole discretion. We will exclusively own all improvements to the Services, or new products or service based on any Feedback. You understand that we may treat Feedback as nonconfidential.
11. Third-Party Content and Terms
We may provide information about or links to third-party products, content, employment opportunities, services, activities, or events, or we may allow third parties to provide such items to you on or through the Services (collectively, “Third-Party Content”). We may provide Third-Party Content as a service to those interested in such Third-Party Content. You understand that by accessing Third-Party Content, you may see content that may be inaccurate, incomplete, delayed, misleading, illegal, offensive, or otherwise harmful. We cannot always prevent others' misuse of the Services, and you agree that we are not responsible for any such misuse. Workstream does not control or endorse any Third-Party Content, and makes no representations or warranties regarding, any Third-Party Content, including the accuracy, validity, timeliness, completeness, reliability, integrity, quality, legality, usefulness, or safety of Third-Party Content. Your access to and use of such Third-Party Content is at your own risk and may be subject to additional terms, conditions, guidelines, policies, or rule (including terms of service or privacy policies of the providers of such Third-Party Content). You are solely responsible for deciding whether you will access or use any such Third-Party Content.
Additional notices, terms, and conditions may apply to services, receipt of or access to certain materials, participation in a particular program, and/or to specific portions or features of the Services, including without limitation the terms of third-party tools, applications, and APIs utilized by or incorporated in the Services, and the terms of app stores, digital distribution services, or third-party payment processors or benefit providers. Your use of any such third-party feature, tool, application, or API is conditioned on your acceptance of all third-party terms applicable thereto, and You agree to abide by all such terms in connection with your use of the Services. You hereby agree that: (i) these Terms operate in addition to any terms of service imposed or required by any such third-party provider; and (ii) these Terms and do not alter or amend any such third-party terms of service.
12. Indemnification
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS WORKSTREAM AND OUR SUBSIDIARIES AND AFFILIATES, AND EACH OF OUR AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, PARTNERS, REPRESENTATIVES, SERVICE PROVIDERS, LICENSORS, AND EMPLOYEES (INDIVIDUALLY AND COLLECTIVELY, THE “WORKSTREAM PARTIES”) FROM AND AGAINST ALL CHARGES, CLAIMS, DAMAGES, LOSSES, COSTS, LIABILITIES, AND EXPENSES (INCLUDING ATTORNEYS’ FEES) INCURRED AS A RESULT OF OR ARISING FROM A CLAIM, COMPLAINT, ALLEGATION, LAWSUIT, OR DEMAND ARISING OUT OF OR RELATING IN ANY WAY TO (A) YOUR ACCESS TO OR USE OF THE SERVICES; (B) SHARING YOUR LOGIN CREDENTIALS FOR THE SERVICE WITHOUT OUR AUTHORIZATION; (C) YOUR VIOLATION OF ANY APPLICABLE LAWS; (D) YOUR VIOLATION OF THESE TERMS; (E) YOUR VIOLATION, MISAPPROPRIATION OR INFRINGEMENT OF ANY RIGHTS OF ANOTHER (INCLUDING INTELLECTUAL PROPERTY RIGHTS OR PRIVACY RIGHTS); OR (F) YOUR CONDUCT IN CONNECTION WITH THE SERVICES. YOU AGREE TO PROMPTLY NOTIFY THE WORKSTREAM PARTIES OF ANY CLAIMS, COOPERATE WITH THE WORKSTREAM PARTIES IN DEFENDING SUCH CLAIMS AND PAY ALL FEES, COSTS AND EXPENSES ASSOCIATED WITH DEFENDING SUCH CLAIMS (INCLUDING ATTORNEYS' FEES). YOU ALSO AGREE THAT THE WORKSTREAM PARTIES WILL HAVE CONTROL OF THE DEFENSE OR SETTLEMENT, AT WORKSTREAM 'S SOLE OPTION, OF ANY CLAIMS.
13. Warranty Disclaimer
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK AND THAT OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". WORKSTREAM, ON BEHALF OF ITSELF AND THE WORKSTREAM PARTIES, DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, ENDORSEMENTS, OR REPRESENTATIONS WHATSOEVER AS TO THE OPERATION OF THE SERVICES, INFORMATION, CONTENT, MATERIALS, OR PRODUCTS. THIS INCLUDES, BUT IS NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, WE DO NOT REPRESENT OR WARRANT THAT OUR SERVICE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR CONTENT, OR ERROR-FREE OR THAT ACCESS TO THE SERVICES WILL BE UNINTERRUPTED. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES.
14. Termination of Use
We reserve the right to terminate your access to and use of all or any component of the Services, in whole or in part, at any time in its sole discretion and for any reason. Your obligations under these Terms will survive any such termination. Workstream shall not be liable to you or anyone else for any damages arising from or related to Workstream’s suspension or termination of your access to the Services, or in the event Workstream modifies, discontinues or restricts the availability of the Services (in whole or in part).
15. Limitation of Liability
TO THE GREATEST EXTENT ALLOWED BY LAW, YOU EXPRESSLY AGREE AND HEREBY RELEASE THE WORKSTREAM PARTIES FROM ANY AND ALL LIABILITY CONNECTED WITH YOUR USE OF THE SERVICES, AND PROMISE NOT TO SUE THE WORKSTREAM PARTIES FOR ANY CLAIMS, ACTIONS, INJURIES, DAMAGES, OR LOSSES ASSOCIATED THEREWITH.
YOU ALSO AGREE THAT IN NO EVENT WILL THE WORKSTREAM PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, INFORMATION, PROFITS OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY CONNECTED WITH (A) YOUR USE OR MISUSE OF THE SERVICES, (B) ANY DELAY OR INABILITY TO USE THE SERVICES, OR (C) ANY CONTENT OBTAINED THROUGH THE SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WORKSTREAM HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES OR SUCH DAMAGES WERE FORESEEABLE.
YOUR SOLE REMEDY AGAINST THE WORKSTREAM PARTIES FOR USE OF THE SERVICES IS TO STOP USING THE SAME. NOTWITHSTANDING THE FOREGOING, IF WORKSTREAM IS FOUND TO BE LIABLE TO YOU FOR ANY DIRECT DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THE, SERVICES, WORKSTREAM’S LIABILITY SHALL NOT EXCEED $100.00 UNITED STATES DOLLARS (USD). THE FOREGOING LIMITATIONS APPLY EVEN IF ANY AVAILABLE REMEDY SHOULD FAIL OF ITS ESSENTIAL PURPOSE.
THE LIMITATIONS SET FORTH IN THIS SECTION 15 WILL NOT LIMIT OR EXCLUDE LIABILITY OF THE WORKSTREAM PARTIES FOR ANY MATTERS IN WHICH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. ADDITIONALLY, SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS OF IN THIS SECTION 15 MAY NOT APPLY TO YOU.
16. Release
If you are a consumer who resides in California, you hereby waive your rights under California Civil Code § 1542, which provides:
“A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
17. Promotions
Any sweepstakes, contests, raffles, surveys, games, or similar promotions (collectively, “Promotions”) made available through the Services or by us may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules, as well as please see our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will govern.
18. Dispute Resolution
Please read the following arbitration agreement in this Section (the “Arbitration Agreement”) carefully. It requires you to arbitrate disputes with us or our Workstream Parties and limits the way you can seek relief from us or our Workstream Parties.
a. Applicability of Arbitration Agreement
Any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity of these Terms, including the determination of the scope or applicability of this agreement to arbitrate (collectively, the “Dispute”), which cannot be resolved informally in accordance with Section 18(b) below, shall be resolved by binding arbitration on an individual basis under the terms set forth in this Arbitration Agreement. Notwithstanding the foregoing, in the event of any actual, alleged or threatened violation of confidentiality or violation of Workstream or its providers intellectual property or other proprietary rights, Workstream or its provider may immediately resort to court proceedings in a court of competent jurisdiction as set forth above in order to seek immediate injunctive relief without posting of a bond, proof of damages or other similar requirement. The institution of any action for injunctive relief does not constitute a waiver of the right or obligation of any party to submit any claim seeking relief other than injunctive relief to arbitration. This Arbitration Agreement applies to You and Workstream and any Workstream Party.
b. Informal Dispute Resolution
There might be instances when a Dispute arises between you and us. If that occurs, we are committed to working with you to reach a reasonable resolution. You and us agree that good faith informal efforts to resolve Disputes can result in a prompt, low‐cost and mutually beneficial outcome. You and us therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement. If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.
c. Arbitration Rules and Forum
The arbitration proceeding will be administered by the American Arbitration Association (“AAA”) before a single arbitrator selected pursuant to the AAA rules. The decision of the arbitrator will be final and binding. Any final award or judgment may be filed and enforced in any court of competent jurisdiction. The parties shall share equally in the costs assessed for the arbitration, and each party shall bear its own attorneys’ fees and costs. Any arbitration proceeding may not be consolidated or joined with any other proceeding and will not proceed as a class action.
THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT OR OPPORTUNITY TO LITIGATE DISPUTES THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE THEIR CASE, AND TO PARTICIPATE IN A CLASS ACTION OR OTHER PROCEEDING INVOLVING MULTIPLE CLAIMANTS, BUT THEY INSTEAD CHOOSE AND AGREE TO HAVE ALL DISPUTES AS SET FORTH HEREIN DECIDED THROUGH INDIVIDUAL ARBITRATION.
d. Place.
The place of arbitration shall be San Francisco, California, unless otherwise agreed to in writing by all parties to the arbitration. The parties acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce, and the Federal Arbitration Act, 9 U.S.C. Sections 1–16, shall govern the interpretation, enforcement and proceedings pursuant to this Arbitration Agreement. The parties expressly agree that any and all actions taken under the Arbitration Agreement and related provisions, including but not limited to all filings, orders, judgments, and awards made in any arbitration proceeding, are confidential and may not be disclosed to any third party.
e. Survival.
This Arbitration Agreement provision will survive the termination of these Terms.
f. Time Limitation on Claims.
The parties agree that they must initiate arbitration within one (1) year after any Dispute arose; otherwise, the Dispute is permanently barred.
g. Class Action Waiver.
YOU AND WORKSTREAM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both You and Workstream agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this Arbitration Agreement shall be null and void.
h. Waiver of Jury Trial
EXCEPT AS SPECIFIED IN SECTION 18(A) YOU AND WORKSTREAM AND APPLICABLE WORKSTREAM PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You, Workstream, and any of the Workstream Parties are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this Arbitration Agreement, except as specified in Section 18(a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
19. Governing Law
Any dispute arising from these Terms and your use of the Services will be governed by and construed and enforced in accordance with the laws of the State of Delaware, without regard to conflict of law rules or principles. If any dispute between the parties is not subject to arbitration, then the state and federal courts located in Dover County, Delaware, will have exclusive jurisdiction. You and Workstream waive any objection to the venue in any such courts. If your local law requires that consumer contracts be interpreted subject to local law and enforced in the courts of that jurisdiction, this section may not apply to you (but only to the extent that local law conflicts with this section).
20. Disclosures for California Customers
If you are an individual residing in California, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
21. Terms Applicable To New Jersey Consumers
No provision in these Terms will apply to any consumer in New Jersey if the provision limits remedies for (i) negligence, (ii) products liability claims, (iii) the punitive damages laws, (iv) the New Jersey Uniform Commercial Code, or (v) failure to reasonably protect against harm arising from certain criminal acts of third parties (e.g., computer hacking and identity theft). The provisions of these Terms concerning the exclusion or limitation of certain damages are not applicable in New Jersey with respect to statutory damages, punitive damages, loss of data, and loss of or damage to property. Workstream reserves all rights, defenses, and permissible limitations under the laws of New Jersey and under the laws of your state.
22. Electronic Communications
For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in a hardcopy writing. The foregoing does not affect your non-waivable rights.
23.Severability and No Waiver
If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. Workstream’s failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision.
24. Export Control
You are responsible for complying with the export laws and regulations of the United States and other applicable jurisdictions. Without limiting the generality of the foregoing, you represent, warrant, and covenant that you are not: (1) located in, or a resident or a national of, any country subject to a U.S. government embargo; (2) listed on any U.S. government list of prohibited or restricted parties; or (3) engaged in activities directly or indirectly related to proliferation of weapons of mass destruction.
25. Entire Agreement
These Terms (including any Supplemental Terms) reflect the entire agreement between you and us relating to the subject matter hereof and supersede all prior agreements, representations, statements and understandings of the parties. The section titles in these Terms are for convenience only and have no legal or contractual effect. Use of the word “including” will be interpreted to mean “including without limitation.” Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. You agree that communications and transactions between us may be conducted electronically. Please note that e-mail communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your e-mail correspondence with us.
Contact us
Please direct any questions and concerns regarding these Terms to us at:
Workstream
Legal Department
521 7th Street
San Francisco, California 94103
service@workstream.is
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