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F&B Boutique Supervisor

Full Time

The Boutique Supervisor is a customer-facing role at Birds of Paradise Gelato Boutique that manages the team of service crew and the boutique environment with the goal of delivering delightful experiences to every customer, according to company’s standards.


Responsibilities

  • Manage your assigned boutique, ensuring operations are running smoothly according to SOP every day
  • Lead a best-in-class service that takes care of every customers’ experience through every touchpoint
  • Manage, train and inspire the service crew in delivering a best-in-class service
  • Ensure compliance with company standards, standard operating procedures, and governing regulations

Requirements

  • Diploma or higher
  • Proficient with Microsoft Office (excel, word) and Google Suites (google doc, google sheet)
  • Shift work (5-day work week, including weekends & most Public Holidays)
  • Minimum 2 years of relevant work experience (preferred)
  • Basic Food & Hygiene Certificate (can be attained prior to the job)

We are looking for someone with

  • a heart of service
  • strong work ethic
  • high level of integrity and professionalism
  • warm & positive communicative skills
  • an ambassador who believes in and embodies our brand vision, mission and values

About us

At Birds of Paradise Gelato Boutique, our values of Quality, Balance, Trust, Care, and Delight guide us in working towards our vision and mission.


VISION                                                     

To make the world a better place            


MISSION

Delight our customers                                                              

Nurture our staff

Contribute to the community

Birds of Paradise - Birds of Paradise Gelato Boutique

63 East Coast Road, Singapore, Singapore 428776
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