Company Information

Here at Chick-fil-A Smithfield we are reshaping what it means to love what you do!

We are interested in building up people for a career with Chick-fil-A or being a building block for someone's next step in their personal journey!

We are looking for people that embody our Core Values and SHINE.

-Serve: We are dedicated to serving our guests and our teammates first before ourselves.

-Hustle: We move with purpose and are always looking for what is next.

-Intentional Ownership: We own the numbers whether good or bad. We are intentional about creating and implementing systems and processes that fixes issues or grows areas of the business.

-Nurture Growth: We will care and encourage our team members to continuously grow. We will provide opportunities and a pathway for growth, so they may shine.

-Excellence: We strive to get all the little details right to create great big things.

Our vision is to SHINE a positive light in Johnston County by showing care.

Our mission is to be a premier workplace that creates a light that will SHINE bright within the team, so they may put that light on display.

Job Description

At Chick-fil-A, the Heart of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Heart of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time
• Full Time: 40 hours per week (for day and/or night shifts)
• Part Time: 20+ Hours per week (for day and/or night shifts)
• Available shifts: 11am-8pm and 2pm-11pm

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Heart of House Team Member Responsibilities:

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 15-50 lbs. on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.