Company Information
Here at Chick-fil-A Smithfield we are reshaping what it means to love what you do!
We are interested in building up people for a career with Chick-fil-A or being a building block for someone's next step in their personal journey!
We are looking for people that embody our Core Values and SHINE.
-Serve: We are dedicated to serving our guests and our teammates first before ourselves.
-Hustle: We move with purpose and are always looking for what is next.
-Intentional Ownership: We own the numbers whether good or bad. We are intentional about creating and implementing systems and processes that fixes issues or grows areas of the business.
-Nurture Growth: We will care and encourage our team members to continuously grow. We will provide opportunities and a pathway for growth, so they may shine.
-Excellence: We strive to get all the little details right to create great big things.
Our vision is to SHINE a positive light in Johnston County by showing care.
Our mission is to be a premier workplace that creates a light that will SHINE bright within the team, so they may put that light on display.
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Team Leader Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- At least one-year experience in a leadership role whether shift lead, supervisor, team lead, restaurant manager, restaurant assistant manager at another workplace
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.