Chick-fil-A Kitchen Team Leader
Lead Something Remarkable at Chick-fil-A Tenleytown!
We're seeking passionate Kitchen Team Leaders who want to drive operational excellence while developing crucial leadership skills. This isn't just a management position — it's your opportunity to inspire a team, ensure food safety and quality, and create the foundation for "REMARK"able guest experiences that keep customers coming back.
Why This Role Matters:
As a Kitchen Team Leader, you'll ensure all back-of-house operations run smoothly while overseeing food safety, quality, speed of service, and accuracy. Through your leadership, you'll help create the exceptional food quality that makes every Chick-fil-A experience memorable.
What Success Looks Like:
- Maintain speed of service under 4.00 minutes
- Achieve Customer Experience scores in Overall Satisfaction, Cleanliness, Speed, and Taste
- Complete all Food Safety Audits with 100% compliance
- Execute all Daily Critical and eRQA requirements with full completion
- Work with Managers and Directors to meet monthly labor goals
- Complete all BOH checklists with 100% accuracy
- Maintain consistent training, coaching, and accountability standards
Key Responsibilities:
- Leadership: Execute the vision, mission, and values while ensuring team members are always in appropriate positions and running efficient shifts
- Integrity: Maintain productivity throughout shifts, ensure all CFA procedures and recipes are followed, and serve as an example for your team while upholding all food safety protocols
- Growth: Complete pre-opening and pre-close procedures, maintain presence on the kitchen floor, maximize team member strengths, and conduct regular one-on-one meetings to discuss performance and opportunities
- Hospitality: Communicate hiring needs to leadership, manage inventory and cleanliness with the BOH manager, and ensure proper waste management and organization
- Trust: Work with trainers to identify coaching opportunities, understand disciplinary procedures, and ensure all corrections from checklists and Daily Critical are completed
What We're Looking For:
- Ambitious individuals with a growth mindset and passion for food excellence
- Open-minded, self-aware leaders with high emotional intelligence
- Ability to inspire and motivate others while maintaining strict quality standards
- Strong empathy and active listening skills
- Assertiveness and comfort handling conflict when necessary
- Resilience and adaptability in a fast-paced kitchen environment
- Detail-oriented approach with the courage to make critical food safety decisions
- We prefer you to have 3 years of restaurant leadership experience.
What We Offer:
- Competitive pay rate of $20.50 per hour
- Paid breaks
- First preference on scheduling
- Two uniform shirts and replacements for damaged items
- Vacation time (8 hours for every full year worked, capped at 40 hours)
- Additional vacation earning opportunities through Wildsparq and holiday work
- Leadership development through Wildsparq and leadership conferences
- Opportunity for Chick-fil-A Scholarship
- Guaranteed Sundays off
- A supportive, growth-oriented environment
Join our Chick-fil-A family and discover how leading others can elevate your career to new heights. Together, we'll create exceptional food experiences that make a difference, one perfectly prepared meal at a time.
Your leadership journey starts here, where culinary excellence meets opportunity.