At Chick-fil-A, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. Team members who work at Chick-fil-A are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business. We also offer many other great benefits such as:
- Starting pay: $18.00 an hour for our Director(s) of Operations
- Flexible schedule with Sundays off
- Free break meals while working
- Ability to oversee and affect positive change in the business & community
- Scholarship opportunities
- Opportunities to grow our business while growing yourself
- Daily opportunities to make a positive impact on our local community
Requirements:
- Must be 18 or older
- Must be willing to work Full-Time
- Must have open availability (open-close/Saturdays)
Our Directors of Operations are responsible for:
- Working side-by-side with your Owner/Operator while overseeing one area of the business including Talent (Recruiting/Hiring), Marketing, Financial Stewardship, and Customer Experience
- Working together with other Directors and Team Members to achieve goals
- Stewarding and owning their respective area of the business while doing the same for others
- Creating and instilling a culture of care and continuous improvement amongst all Team Members
- Ensuring a clean and safe environment at all times
- Having and maintaining a continuous growth mindset
- Coaching the behaviors of all Team Leaders and Team Members
- Ensuring all best practices are in-place while striving to make processes more efficient
Those behaviors include:
- Attention to detail
- Desire to strive for excellence in all you do
- Execution and development of systems
- Ability to create buy-in from your Team and peers
- Maintaining a work environment that ensures and promotes food safety
- Vigilant attention to the organization and appearance of the entire restaurant, inside and out
As a Director of Operations you will:
- Demonstrate a passion for the business and managing the overall operations
- Coach and develop Team Members on best practices and safe execution of systems
- Manage daily activities to ensure guests receive excellent customer service
- Demonstrate a strong awareness and concern for all areas of the business
- Adjust to multiple demands and shifting priorities
Behavior Characteristics:
- Work at least 35 hours per week in the restaurant with a mix of operational and administrative hours
- Focus on systematically and effectively communicating all team-related goals and success factors to Team Members
- Combine critical thinking and practical leadership to create a culture of innovation
- Effectively coach and give direction
- Intentionally and methodically grow and nurture relationships with the staff
- Be able to connect with a multicultural team
- Enthusiastically and passionately lead your respective team
Work schedule
- Day shift
- Monday to Friday
- Weekend availability
- Night shift
- Overtime
Benefits
- Flexible schedule
- Health insurance
- Paid time off
- Dental insurance
- Vision insurance