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Chick-fil-A Careers and Jobs

Shift Leader

Full-time
Rate of pay$25 - 27.5 per hour

At $25 an hour, this role offers $61,750 a year at 45 hours per week on average.


Does every job opportunity feel the same? Do you want more for your life and your future?

This job opportunity is perfect for you if you believe the following:


-You want more for your life and family and you want to develop yourself

-You want your ideas and input to be valued by your leaders

-You enjoy achieving results and having fun as a team

-You want to be a part of a unique community and be a part of something bigger than yourself


My name is Daniel Mitchell and I'm the Owner/Operator at our Burlington Mall Chick-fil-A. I became an Operator because I wanted to coach and develop people into the best version of themselves and see them succeed in life. The question isn't about comparing yourself to others but being the best version of YOU. My leadership team and I want to develop you into the person that you want to be to go out and impact the world for good. I hope you'll take a risk and see what might be waiting for you as a part of our team! Here are some of the benefits working at our Chick-fil-A:


Competitive Manager Pay- starting at $25 an hour for full time managers Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. Pay is performance based with clear guidelines on how to advance!

Leadership Most of our managers are developed internally from team members. If you work hard and want to move up in our organization, we have a leadership development plan called "Roadmap to Leadership" that trains you on the skills and intangibles required for leadership.

Health Insurance As a full time manager, you will have access to health insurance and, if you reach the Director level of leadership, you are given $500 a month towards one of our sponsored health plans.

Vacation Pay As a full time manager you can earn paid vacation time equivalent to 1 hour for every 50 worked which typically adds up to somewhere around 1 week of paid vacation a year.

Flexible Hours You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

Closed Sunday’s All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With a Chick-fil-A Operator The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Our goal is to help you achieve your dreams personally and professionally

It's a Great Place to Work At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our restaurant plans outings throughout the year to enjoy spending time together. We also provide advice outside the scope of work as needed for personal finances, personal growth and personal goals.

No Experience Is Necessary We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.


We are now offering free college tuition through Point University! As long as you are employed at our Chick-fil-A and work at least 25 hours a week, you can obtain an Associates Degree, Bachelor's Degree or Master's Degree for free through Point University's online courses! If you are interested, ask us about the details during your interview!


At Chick-fil-A, Shift Leaders are responsible for assisting the Leadership team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Shift Leaders are responsible for supervising all staff for an entire shift and may be assigned to open or close the restaurant as the main leader, following established opening and closing procedures.


Responsibilities include:

  • Ensures that Team Members follow operational procedures for their area of ownership.
  • Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Ensures that workstations are clean at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Addresses guest issues that may arise; consults with executive leadership regarding complex issues.
  • Maintains a positive working environment and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to executive leadership for appropriate handling.
  • Strictly adheres to all Company policies and procedures.


Chick-fil-A - Burlington Mall

75 Middlesex Turnpike, Burlington, MA, 01803
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.