Position Summary: Hardware Sales Associate with a focus in Grills and Accessories
Turner Ace Hardware has an immediate opening for a Hardware Sales Associate, with a focus in Grills and Accessories. The primary responsibilities of this position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.
Company Summary – Turner Ace Hardware
As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 stores in 50 states and more than 70 countries. As part of a cooperative, every Ace Hardware store is independently owned. From neighborhood hardware stores to lumberyards to super-size home centers, each Ace Hardware is unique and tailored to meet the needs of its local community. We are all committed to being the Helpful Place by offering our customers knowledgeable advice, helpful service and quality products.
Major Responsibilities
- Ensure each customer receives outstanding service following company-standard service policies.
- Maintain awareness of all promotions and advertisements.
- Execute the daily operational goals and priorities assigned by store management
- Actively participate in daily huddle meetings
- Uphold merchandising and store cleanliness standards
- Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
- Responsive of safety issues
- Conscious of shoplifting activity
- Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
- Answer customers’ questions and provide information on products throughout the store, with a focus in the grilling department
- Assist in the training and development of peers
Minimum Requirements
- Possess product knowledge and capability to sell and merchandise Grills and related items, and a variety of other hardware products, with a willingness to learn.
- Sales experience with retail programs, establishing relationships and working with customers
- Previous experience in a retail environment
- Knowledge of retail computer systems, MS Word and Excel a plus.
- A commitment to service excellence and customer satisfaction
- Solid team player with excellent interpersonal skills
- Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
- Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Physical Requirements
The minimum physical requirements for this position include:
- Must be able to lift 40 pounds frequently to load and unload customer orders.
- Ability to stand for an extended period of time
- Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
Job responsibilities may change based on the needs of the business.
Work schedule
- 8 hour shift
- Weekend availability
- Other
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount