Director of Operations – Chick-Fil-A Glenwood Place
Location: 401 Bill Kennedy Way, Atlanta, GA 30316
Compensation: Competitive salary + performance-based bonuses
Schedule: Full-time, open availability required between 11am-11pm (including early mornings, late evenings, and weekends)
About Us
At Chick-Fil-A Glenwood Place, operated by III Myles Inc., we are committed to pursuing operational excellence, personal growth, and exceptional guest experiences. Our mission is to create a legacy one guest at a time by investing in our people, perfecting our systems, and serving with purpose.
We are seeking a Director of Operations who will serve as the Operator’s right hand — someone who embodies integrity, discipline, and strategic leadership, and who is passionate about building high-performing teams through the lens of Chick-Fil-A’s values.
Position Overview
The Director of Operations is responsible for overseeing all daily operations with a focus on results, development, and accountability. This leader ensures every decision supports our mission and the brand standards of Chick-Fil-A and III Myles Inc.
This is not a stepping-stone role — it is a calling for someone fully committed to operational excellence, people development, and sustained growth.
Key Responsibilities
- Execute and maintain Chick-Fil-A and III Myles Inc. standards in all areas of operations, including food safety, guest experience, and speed of service.
- Lead a team of shift leaders, coordinators, and department heads through intentional coaching and accountability systems.
- Drive measurable performance in key metrics: sales growth, labor efficiency, waste reduction, retention, and guest satisfaction.
- Develop future leaders through intentional training, consistent evaluation, and succession planning.
- Partner directly with the Operating Partner to shape long-term strategic initiatives.
- Create a culture of excellence, ownership, and professionalism that reflects Chick-Fil-A’s core values both inside and outside the restaurant.
- Manage financial performance and operational readiness with precision and consistency.
Qualifications
Only candidates who meet all of the following will be considered:
- Minimum of 2 years of restaurant management experience (Chick-fil-A experience preferred).
- Proven ability to lead and develop large teams (50+ employees) while maintaining operational excellence.
- Demonstrated success in improving profitability, systems, and team performance.
- Exceptional communication, emotional intelligence, and decision-making skills.
- Deep alignment with Chick-Fil-A’s purpose, values, and servant leadership philosophy.
- Strong character and coachability — must model humility, integrity, and accountability.
- Bachelor’s degree in Business, Management, or related field preferred but not required if professional experience demonstrates equal capability.
What We Offer
- Competitive salary and performance based bonuses.
- Leadership development directly under a Chick-Fil-A Operator.
- Career advancement opportunities within the III Myles Inc. organization.
- Paid time off, benefits, and leadership retreats.
- A culture built on purpose, excellence, and care.
This position is reserved for leaders ready to operate at a high standard.
To be considered, please submit:
- Your resume detailing relevant leadership experience.
- A cover letter explaining how your leadership style aligns with Chick-Fil-A’s purpose.
Only qualified candidates will be contacted for an interview.
Work schedule
- 10 hour shift
- Weekend availability
- Monday to Friday
- On call
- Holidays
- Day shift
- Night shift
- Overtime
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Employee discount
- Paid training