We are in search of a servant leader who creates and fosters a work environment committed to consistent leadership, ongoing training, and excellent service. The Drive-Thru Shift Leader ensures our team is hospitable, and offers quick service with a clean environment. The role requires one to be a brand ambassador, critically think, innovate, all while leading the team and creating momentum to continually grow the business.
Must be available on Fridays and Saturdays. This is a tentative working schedule and this role may require more time present in the restaurant.
All applicants must submit a resume to be considered for leadership positions
Skills:
- Desire to lead, train, motivate, and inspire others
- Strategic thinker, Goal-oriented, Technical competency
- Great communicator both in handling difficult situations and leading a team
- Dependable
- Outgoing/friendly/patient
- Track record of achievement
- Desire for ongoing training/education
- Results oriented, quick decision maker
Requirements:
- Ability to open and/or close restaurant
- Friday and Saturday availability
- Exceptions to any requirement can be made at the discretion of Operator
Role Responsibilities:
The Drive-Thru Shift leader responsibilities will be divided into the four following categories:
Operational Disciplines
Performance Expectations
Administrative Responsibilities
Team Leader Training and Development
Operational Disciplines:
Outside Experience- Strategy Execution
Weather Strategy
IPOS Strategy
Outside Meal Delivery Strategy
Drive Thru Cockpit
Tornado Bagging Strategy
Beverage/Dessert Assembly Strategy
Window Execution
Performance Expectations:
Service times
Order Accuracy Scores
Daily sales goals
Administrative:
Track Team members Attendance
Resources
Technology
Small wares
Equipment
Weekly Position setups including break strategy
Quarterly team member evaluations
Senior Team Leader Trainings
Checklist Training
Operational Discipline Training
Execution Training