Chick-fil-A Ponce & Boulevard is seeking a Front of House Manager to support daily operations, develop leaders and Team Members, and help deliver a consistently excellent guest experience.
Why You’ll Love Working Here
- Work directly with the Owner/Operator and leadership team
- Opportunities for leadership development
- Positive, team-oriented work environment
- Sundays off
Position Details
- Full-time, 40+ hours per week
- Schedule based on business needs
- $20–$21 per hour, based on experience
- Bonus opportunity
Benefits
- Medical, dental, and vision insurance for eligible full-time employees
- Free employee meals
- Access to scholarship opportunities of up to $2,500 per year
- Paid training
Required Qualifications
- Previous leadership experience in quick-service restaurants or a comparable setting
- Experience coaching leaders and developing Team Members
- Ability to oversee Front of House operations in a fast-paced environment
- Strong communication, organization, and problem-solving skills
- Basic computer skills
- Ability to meet the physical demands of the role, including standing for up to 10 hours and lifting up to 50 pounds
Duties and Responsibilities
- Oversee Front of House shifts and support Shift Leaders in running daily operations.
- Coach Shift Leaders and Team Members on guest service, accuracy, speed, cleanliness, and food safety standards.
- Help develop a strong leadership pipeline by identifying growth opportunities and following up on training progress.
- Support new hire training and help ensure training standards are followed consistently.
- Observe performance, provide timely feedback, and participate in Team Member evaluations.
- Address performance and policy concerns in accordance with restaurant procedures, escalating serious concerns to senior leadership.
- Review completion of daily and weekly checklists and follow up on gaps.
- Respond to guest concerns and help the team resolve service issues.
- Partner with the leadership team on Team Member engagement and retention.
- Communicate operational trends, staffing concerns, and opportunities for improvement to senior leadership.
- Perform other duties as assigned.
Required Skills
- Strong leadership, coaching, and team-building skills
- Ability to develop others and hold leaders accountable
- Sound judgment and attention to detail
- Ability to prioritize and make decisions under pressure
- Dependability, adaptability, and a strong work ethic
- Clear communication and a commitment to guest service
- Commitment to Chick-fil-A Ponce & Boulevard’s values and standards
Thank you for your interest in Chick-fil-A Ponce & Boulevard. After you submit your resume, we will contact you by phone or email within 1–3 business days. Please do not contact the restaurant regarding your application.
Job Type: Full-time
Pay: $20.00–$21.00 per hour
Schedule: Based on business needs
Work Location: In person, Atlanta, GA 30308
Commute/Relocation: Must reliably commute or plan to relocate before starting work.
Work schedule
- 8 hour shift
- 10 hour shift
Supplemental pay
- Bonus pay
Benefits
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
- Paid training