Overview:
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Guests Come First
- Build meaningful relationships with schools, businesses, nonprofit organizations, and community partners.
- Plan and communicate events and sales promotions that enhance the guest experience.
- Owns, follows, models, and ensures team compliance with all Chick-fil-A Training content.
- Ensure execution following the Winning Hearts Everyday Strategy.
- Monitor guest feedback and engagement during events and promotions.
Passionately Represent the Brand
- Execute approved event plans and sales promotions.
- Coordinate event materials, displays, and promotional signage.
- Support fundraising opportunities, sponsorships, donation requests, and community events.
- Create engaging event experiences that represent the Chick-fil-A brand.
- Protect the customer experience by ensuring packaging, food presentation, and quality meets or exceeds Chick-fil-A standards.
- Maintain consistency in messaging, visual identity, and guest-facing communications.
- Keeps information private and confidential pertaining to the business.
Serve and Care for Each Other
- Attends, leads, and participates in Leadership meetings and ensures that event training is completed while providing required support, reporting, and communication.
- Lead internal communication on upcoming events and promotions.
- Set event goals, share the score visually, and celebrate the wins.
- Communicate effectively, share ideas, and take a positive approach in all situations.
- Maintain a clean and organized environment.
Loyal and Dependable Teammate
- Engages positively in partnership with all other departments (Front of House, Back of House, HR, etc.).
- Collaborate with Operations, HR, Training, and Leadership to ensure events and promotions are operationally successful.
- Communicate upcoming events and promotions with the Leadership Team.
- Energetic and self-motivated, willing to actively engage Team Members and contribute to a high-performing Leadership Team.
Excel at Execution & Embody our Vision
- Able to efficiently manage time, multi-tasking, effective communication, and interpersonal skills.
- Hold Team Members accountable to all policy standards including timeliness, grooming, cell phone usage, uniforms, etc.
- Plan and execute restaurant events, sales promotions, and community initiatives.
- Coordinate event logistics, communication, staffing support, and post-event evaluations.
- Research event trends and Chick-fil-A best practices.
- Develop & execute creative event and sales promotion strategies.
Steward our Things and our Growth with Care and Confidence
- Owns expectations related to brand standards and enforces Chick-fil-A Olathe policies and procedures.
- Track event and promotion performance and recommend improvements based on business results.
- Monitor sales, transactions, promotion participation, catering performance, and community engagement.
- Present event performance updates and recommendations to the Marketing Director.
- Drive growth in sales, transactions, catering, and community engagement through measurable events and sales promotions.
Minimum Requirements:
- Hospitality marketing experience preferred
- 1-2 year event management experience preferred
- Ability to meet hours needed to the needs of the business & event needs. Saturday is a required workday.
Duties, assignments, and schedules are subject to change to meet the needs of the business.
Work schedule
- Weekend availability
Supplemental pay
- Bonus pay
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- 401(k)
- Referral program
- Employee discount