Overview:
We are looking for an enthusiastic Administrative Director to join our team at Chick-fil-A Northwest Promenade. At our Chick-fil-A restaurant, our vision is to be a destination for great food and uncommon care, which means it is a place where guests feel valued and team members are supported in their growth. As the Administrative Director, you will play a key role in bringing this vision to life by ensuring smooth operations, fostering a culture of excellence, and developing leaders within the organization.
Your Impact:
- Administrative Excellence: Oversee administrative and financial systems to drive efficiency and success across all areas of the restaurant.
- Building High-Performance Teams: Identify, coach, and develop leaders for both Front of House and Back of House operations.
- HR and Talent: Manage hiring, onboarding, termination, compliance, and team development to foster a culture of excellence.
- Financial and Administrative Leadership: Oversee budgeting, payroll, benefits, and HR compliance.
- Systems and Organization: Enhance the business by streamlining processes, maintaining accurate documentation, and implementing structured systems to improve efficiency and consistency.
- Team and Food Safety: Maintain a safe, compliant, and thriving work environment.
- Collaboration: Work with our Senior Leadership team, attending weekly meetings, and taking meeting notes as needed
Key Responsibilities:
Leadership and Organizational Oversight:
- Foster a culture of excellence and accountability, promoting teamwork, professional growth, and high performance across all levels.
- Work closely with the Operator and leadership team to set strategic goals, drive restaurant success, and enhance operational efficiency.
- Conduct onboarding and coaching to develop emerging leaders.
- Maintain and update organizational charts, job descriptions, our handbook, and more.
Financial and Administrative Management:
- Oversee payroll, raises, uniform stipends, benefits, end-of-month processes, unemployment claims, and vendor relations, ensuring seamless financial and administrative operations.
- Own and manage health insurance and 401(k) contributions, maintaining compliance and team member support.
- Manage Google Drive organization, compliance documentation, vendor contracts, and reporting to ensure the accuracy and accessibility of critical information.
- Other projects as needed.
Financial Stewardship:
- Oversee back-office reporting systems
- Manage vendor receivables and payables, ensuring timely payments, tracking financial opportunities, and resolving billing discrepancies.
- Handle payroll processing, biweekly reports, and compliance with deductions and unemployment claims.
- Own credit card accountability, labor reporting, and financial tracking to optimize costs and profitability.
- Regularly review and improve business systems and vendor partnerships to enhance efficiency, cost-effectiveness, and operational success.
Human Resources and Talent Management:
- Partner with the Talent & Culture Director to maintain accurate employee records and ensure seamless hiring processes.
- Send interview invitations, schedule hiring rounds, and oversee new hire onboarding.
- Ensure compliance with federal and state employment laws.
- Respond to employment and background check inquiries.
- Manage employee terminations, resignations, and related documentation.
- Promote scholarship opportunities and employee development programs.
Background and Competencies:
- 3+ years Administrative Experience or a 4-year College Degree with some related experience
- Proven track record of developing others and improving organizational efficiency.
- Humility - Willingness to complete tasks outside of one’s day-to-day job duties for the overall benefit of our organization
- Ownership - Ability to implement systems and desire to see tasks through to completion
- Opportunity - Seek new ways to grow our organization and our Team Members
- Optimism - Exhibit a “glass half full” attitude each day to ensure Guests & Team Members have a remarkable experience at our restaurant
- A strong understanding of HR best practices, compliance, and payroll systems.
- Experience in financial stewardship and benefits management.
- Exceptional communication, organizational, and problem-solving skills.
A Day In The Life:
- Monday - Saturday availability | 40 hours/week
- Hours between 8 am and 7 pm
- Dynamic work environment involving administrative and operational time
Why Work at Chick-fil-A?
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
- Scholarship Opportunities - Chick-fil-A employees who are eligible have the opportunity to apply for two types of scholarships; one award ranges anywhere from $1,000-$2,500, while the other award is for $25,000
- 401(k) Match & Health Benefits - We invest in our team!
Requirements:
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Reading, writing, and basic math and verbal communication skills required
- Work in a hot, noisy, and fast-paced environment
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes or edits to orders quickly and efficiently
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching