Community Engagement Coordinator

Community Engagement Coordinator: Responsibility Overview

The Community Engagement Coordinator is responsible for building meaningful relationships between the Chick-fil-A restaurant and the surrounding community. This role plans, coordinates, and executes community-focused initiatives that reflect Chick-fil-A’s purpose of having a positive influence on all who come in contact with the Brand.

Key Responsibilities:

Community Outreach & Partnerships

·      Develop and maintain relationships with local schools, nonprofits, churches, and community organizations

·      Coordinate and represent Chick-fil-A at community events, fundraisers, and sponsorship opportunities

·      Serve as a Brand ambassador, ensuring all interactions reflect Chick-fil-A’s values and hospitality standards

Event Planning & Execution

·      Plan and execute in-store and off-site community events (e.g., spirit nights, school partnerships, appreciation events)

·      Coordinate logistics including scheduling, materials, staffing support, and follow-up communication

·      Evaluate event success and recommend improvements for future initiatives

Brand & Marketing Support

·      Support local and state marketing efforts by promoting community initiatives through approved channels

·      Collaborate with leadership to align community engagement efforts with restaurant goals

·      Ensure Brand consistency in all community-facing materials and interactions

Service & Impact

·      Identify opportunities to serve the community in meaningful, creative ways

·      Support charitable initiatives and donation programs in alignment with Chick-fil-A guidelines

·      Track community involvement activities and report impact to leadership

Qualifications:

·      Passion for community service and relationship-building

·      Strong communication and interpersonal skills

·      Excellent organization, time management, and attention to detail

·      Ability to work independently and collaboratively

·      Comfortable representing the brand in public settings

·      Prior experience in community engagement, marketing, event planning, or nonprofit work preferred

Scheduling Expectations:

·      Flexible schedule, including evenings and weekends for events

·      20-30 hours per week, with a combination of in-restaurant, office, and off-site community work