Barista – Un Deux Trois
About Prime Hospitality Group
Established in 2017, Prime Hospitality Group started with five Ruth’s Chris Steak House restaurants and swiftly grew to become the largest franchise group of the global brand with twelve current locations, and multiple other food and beverage concepts. In recent years, we have expanded to additional food and beverage concepts as well as into hotel hospitality space, creating a thriving collection of exciting service-oriented brands. Our newest concept, Un Deux Trois, is a French inspired cafe serving the finest espresso drinks, French pastries, savory baguette sandwiches and delicious crafted cocktails.
As a committed employer, we seek dedicated Team Members and empower them to achieve their goals. With passion and values to guide our Team, we work tirelessly to provide unparalleled hospitality and outstanding experiences.
Award-Winning Culture
At PHG we are proud of our agile and committed culture, which has led PHG to be selected as one of the “Great Places to Work” in Indiana in 2024. We are honored to have been ranked, and we know that it is our collective dedication that makes PHG an exceptional place to work.
Your Impact
The Barista is responsible for providing excellent customer service while preparing and serving high-quality coffee, tea, and other alcoholic and nonalcoholic beverages. This role requires a passion for coffee, attention to detail, and the ability to thrive in a fast-paced environment, and a commitment to responsible alcohol service.
Your Responsibilities
· Greet customers with a positive and welcoming attitude.
· Take customer orders accurately and efficiently.
· Prepare and serve a variety of hot and cold beverages, including espresso drinks, brewed coffee, tea, and specialty drinks, according to established recipes and quality standards.
· Prepare and serve alcoholic beverages, including beer, wine, and cocktails, according to established recipes and responsible serving practices.
· Operate and maintain coffee equipment, such as espresso machines, grinders, and brewers.
· Operate and maintain bar equipment, such as blenders and bar tools.
· Ensure the quality and consistency of all beverages.
· Maintain and stock grab and go and retail sections of the store.
· Handle cash and credit card transactions accurately.
· Maintain a clean and organized work area, including the bar, counters, and customer areas.
· Adhere to food safety and sanitation guidelines.
· Adhere to all local and state laws regarding responsible alcohol service, including checking identification to verify legal drinking age.
· Stock and replenish supplies as needed.
· Provide recommendations and answer customer questions about menu and retail items.
· Build rapport with customers and provide friendly, energetic, and exceptional customer service.
· Handle customer complaints and resolve issues efficiently.
· Prepare light food items, such as pastries or sandwiches as needed.
· Perform other duties as assigned.
Your Skills/Experience
· Previous experience as a Barista preferred but not required; training will be provided.
· Previous experience in bartending or serving alcohol is a plus.
· Knowledge of coffee preparation techniques and equipment is a plus.
· Excellent customer service and communication skills.
· Ability to work in a fast-paced environment and multitask effectively.
· Strong attention to detail and a commitment to quality.
· Ability to work well in a team.
· Basic math and cash handling skills.
· Ability to stand for extended periods and lift up to 50 pounds.
· Must be of legal age to serve alcohol according to state/local laws.
· Must obtain and maintain any required alcohol server certifications (e.g., TIPS, ServSafe Alcohol) as required by local and/or state law.
Our Perks and Benefits
PHG is committed to continually enhancing the employee experience by actively seeking new perks and benefits. For the most up-to-date offerings visit primehg.com.
Work Authorization Requirements Authorized to work in the United States of America.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or without notice. The above requirements outline management’s assignment.
Affirmative Action / EEO Statement
PHG is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
PHG makes hiring decisions based solely on qualifications, merit, and business needs at the time.
