Deli Associate Job Description
About Pemberton Farms
Pemberton Farms Marketplace, a fourth-generation family-owned unique specialty grocery store and garden center in North Cambridge, operating since 1930. Our sprawling retail business includes a busy gourmet deli and catering services, a full liquor section and a growing gift basket e-commerce division.
Our environment is fast-paced, team-oriented and customer-focused. We pride ourselves on exceptional quality and customer service and are seeking team members who want to contribute to our mission. Our ideal candidates are passionate foodies, communicative, organized and detail-oriented, self-starters and team-players. If Pemberton Farms sounds like the place for you, we’re interested in talking to you!
Applicants must be at least 18 years old.
Our store hours are 7am to 9pm Sunday through Thursday, and 7am to 10pm on Friday and Saturday.
Morning shift: 6am-2pm and 7am-3pm
We are currently hiring for day (6/7/8am-2/3/4pm), mid (11am-7pm) and night shifts (2/3pm-9pm), with availability on Fridays and at least one day of the weekend required.
Position Responsibilities
- Provide exemplary customer service by greeting customers in the department and ensuring their orders are filled to meet their expectations.
- Deli team members are also expected to make suggestions to our customers to enhance their shopping experience.
- Become familiar with products in the store to answer questions and make suggestions to customers.
- Our deli consists of multiple parts such as a bakery case, prepared food case, and sandwich line. We are also responsible for takeout orders via delivery apps, as well as catering orders.
- Deli members are required to set up the prepared food case, grab and go case, and sandwich line.
- Responsible for helping customers with cold cut orders, sandwich orders, and deli case orders.
- Must be comfortable with using slicers, knives, and panini presses.
- Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
- Replenish product in the deli cases, rotating product and ensuring code dating procedures are followed.
- Accurately record and assist in preparation of deli special orders to ensure the customer is delighted with the finished product.
- Maintain cleanliness of department and work area, including the back room.
- Rotate and check code dates on products to ensure customers’ safety.
- Assist in other areas as required.
- The ideal candidate is great at multitasking, customer service, and is familiar with handling food.
Position Detail
Open availability preferred; Applicants must be 18 years old; Pay starting at $20/hr. plus tips, room to grow if you have experience
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Work schedule
- 8 hour shift
- Night shift
- Weekend availability
- Holidays
- Day shift
Supplemental pay
- Tips
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Employee discount