Main Responsibilities of a Front of House Manager
- Responsible for every aspect of everyday supervision of the restaurant.
- Positive customer and staff engagement
- Takes care of sales, staff, order deliveries, and cash/debit card transactions.
Store Manager Job Description
We are looking for an experienced and skilled restaurant manager with remarkable skills, who will run a restaurant effectively and with great attention to detail. Our front of house manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the financial performance of the restaurant. Understanding and controlling food, liquor and labor costs.
The responsibilities of a front of house manager are to greet the customers, provide them with what they need, giving recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great dining experience.
More importantly, a front of house manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.
Responsibilities of a Front of House Manager
- Training and supervising staff
- Working the floor, touching each table
- Greeting customers at front door
- Managing sales
- Maintaining financial and statistical records
- Dealing with customer feedbacks (positive/negative) and queries
- Overseeing stock and pricing control
- Maximizing profitability and productivity
- Motivating staff to meet sales targets
- Ensuring compliance with safety and health regulations
- Providing opportunities for staff advancements
Front of House Manager Job Requirements
- Managerial food certificate from Texas
- TABC certificate
- Knowledgeable of Toast POS
- Resourcefulness
- Organizational skills
- Teamworking skills
- Verbal communication skills
- Numerical skills
- Computer skills
- Enthusiasm
- Problem-solving skills
- Showing initiative
- Setting a good example
Work schedule
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
- 10 hour shift
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
- Paid training
