Job Purpose
Are you a motivated leader who enjoys developing teams and delivering excellent guest experiences? As an Hourly Assistant General Manager, you will play a key role in supporting the overall operation of the restaurant while helping drive sales, maintain high operational standards, and ensure a positive team environment. In this position, you will assist the Senior/General Manager in leading daily operations, developing team members, and ensuring the restaurant operates efficiently, profitably, and in compliance with company policies.
Key Responsibilities & Job Functions
Support Restaurant Operations
- Assist in overseeing daily restaurant operations to ensure high standards of quality, service, and cleanliness are consistently maintained.
- Help ensure guests receive fast, friendly service and high-quality food products.
- Step into leadership responsibilities when the Senior/General Manager is not present to ensure smooth restaurant operations.
Recruit, Hire, and Develop Team Members
- Assist in interviewing and hiring qualified staff who meet company standards and align with the restaurant’s culture and values.
- Ensure hiring practices comply with company policies as well as state and federal employment regulations.
- Train, mentor, and develop crew members under the guidance of the Senior/General Manager to build a strong and capable team.
- Provide coaching, feedback, and performance guidance to support employee development and accountability.
Scheduling and Labor Management
- Help create and manage staff schedules to ensure proper coverage during all business hours.
- Monitor labor usage and staffing levels to meet company labor cost targets while maintaining efficient operations.
- Adjust staffing levels during shifts to accommodate guest flow and service demands.
Promote Teamwork and Positive Workplace Culture
- Foster a cooperative, respectful, and supportive work environment among management and crew members.
- Maintain strong communication with the management team and staff to ensure operational goals are met.
- Assist team members with operational duties during busy periods to support overall restaurant performance.
Lead Team Communication and Training
- Participate in or conduct crew and management team meetings to discuss operational procedures, promotions, safety, security, and training updates.
- Reinforce company policies, performance expectations, and service standards through clear communication.
Inventory and Cost Control
- Maintain an adequate supply of food products, packaging, and operational supplies needed to run the restaurant efficiently.
- Monitor inventory levels and control product usage to meet company Food Cost Variance standards.
- Support inventory management practices that reduce waste and maintain profitability.
Maintain Restaurant Facilities and Equipment
- Ensure the restaurant building, equipment, and work areas are maintained using proper operating, cleaning, and preventive maintenance procedures.
- Identify maintenance issues and work with management to resolve them quickly to avoid operational disruptions.
Cash Management and Financial Responsibility
- Assist with managing all cash handling procedures including registers, deposits, and safe counts.
- Ensure strict adherence to company cash control policies and procedures to protect company assets.
Maintain Professionalism and Compliance
- Ensure personal appearance meets company standards and reflects professionalism at all times.
- Follow and enforce all HR policies, sanitation standards, safety guidelines, and security procedures.
- Maintain compliance with company policies and all local, state, and federal regulations.
What Makes This Role Great
- Gain valuable leadership and restaurant management experience
- Help build and develop a strong team
- Play a key role in driving restaurant success and profitability
- Be part of a fast-paced, supportive work environment with opportunities for career growth