Are you an experienced restaurant industry professional looking to be part of an iconic national brand and take your leadership to the next level? Do you thrive in the fast-paced Quick Service Restaurant (QSR) environment? Do you love mentoring subordinates and bulding teams?
Snake River Foods, Inc. has an immediate opening for a District Manager to oversee operations, training, and maintenance at its three Burger King locations in Missoula and Hamilton! The successful candidate for the position will have previous experience as an Above Restaurant Leader in the QSR industry, or at least five years of experience as a Restaurant General Manager, with a track record of operational success. Additionally, s/he will have strong communication skills, a solid understanding of restaurant profitability, familiarity with restaurant technology, and the flexibility to respond to operational issues on evenings and weekends as required. The ability to handle preventative maintenance and minor repairs on restaurant and building equipment is a strong plus. Reliable transportation is required, and the Company will subsidize fuel expenses for work-related travel.
The District Manager reports directly to ownership and is responsible for the operations, training, and maintenance of assigned restaurants via direct supervision of three Restaurant General Managers (RGMs). Specific responsibilities include:
Operations:
- Supervise RGMs in the performance of their duties, and keep ownership appraised of RGMs’ adherence to Company and Burger King standards
- Track that stores are open during designated hours of operation and make recommendations for modifications to hours of operation to ownership
- Track key operational metrics (Guest Satisfaction, Speed of Service, and Training), and implement formal improvement plans for underperforming restaurants
- Oversee assigned restaurants’ readiness for Burger King Restaurant Excellence Visits by tracking Brand Standards, Food Safety, and Facilities compliance
- Attend and track RGM attendance of BKC-required webinars and training sessions
- Coordinate / approve / track the transfer of product between stores as required
- Serve as acting RGM or approve the designation of an Assitant Manager as acting RGM in the event of an RGM vacancy or absence
- Serve as a direct link with the Company's corporate Operations Partner
Maintenance:
- Provide daily and weekly cleaning lists to RGMs and track accomplishment
- Check that RGMs are conducting required periodic maintenance on restaurant equipment. Spot-check cleanliness and consumable parts replacement
- Stay informed of any broken or malfunctioning equipment in assigned stores, and make recommendations to ownership on appropriate repair or replacement action
- Coordinate the execution of rooftop equipment maintenance per a desiganted schedule
- Plan and supervise technology installations and upgrades with the appropriate 3rd party vendor, monitor the peformance of installed technology, and direct RGMs to take corrective action as necessary
Profitability:
- Review Daily and Weekly Operations Reports to monitor key items such as cash deposits, discounts, voids, & overrings, labor percentages & schedule execution, and product loss variance
- Review restaurant schedules weekly and ensure scheduled labor matches projections and the Company's labor targets
- Update prices and product availability as directed or required in the Company's Point-of-Sale system, monitor competitor pricing, and make pricing recommendations to ownershipate in the POS Portal
- Conduct investigations into cases of known or suspected product loss
- Make recommendations to ownership on adjusting wages based on local conditions and staffing requirements
- Assist ownership in identifying and evaluating RGM candidates, as vacancies occur
- Ensure required personal protective equipment is on hand and being used to minimize employee downtime due to injuries
- Investigate and process Workman’s Comp Insurance claims
- Monitor RGM compliance with the Company's hiring and termination policies
- Oversee the execution of end of month inventories
- Directly coordinate with the Company's Finance Officer to ensure ICRs and other financial reports are processed in a timely manner
Snake River Foods, Inc., is a family-owned multi-state operator of Burger King Restaurants, with a history dating back to 1978. The Company is proud to offer a generous compensation package, including 75% coverage of employee health insurance (major medical or minimum essential coverage), matching 401(k) contributions, and a bonus program worth up to $3,000 a year, among other benefits.
Work schedule
- Monday to Friday
- Weekend availability
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Employee discount
- Mileage reimbursement