Brewing Brand is hiring a GENERAL MANAGER to lead within our Dunkin’ network!
Run the Store. Build the Team. Keep Your Life.
This isn’t the typical restaurant grind. Our General Managers enjoy early mornings, consistent schedules, and real work-life balance—with the stability and growth opportunities of a strong Dunkin’ franchise.
Why You’ll Love This Role
- Predictable, early shifts (yes, really)
- Consistent hours—no late nights
- A leadership role with room to grow
- The chance to make a real impact on your team and store performance
The Opportunity
We’re looking for a driven, hands-on General Manager with experience in QSR, restaurant, or convenience store operations. This role is perfect for a leader who knows how to run a smooth operation, motivate a team, and deliver great guest experiences—without burning out.
As General Manager, you’ll oversee daily restaurant operations while ensuring compliance with Dunkin’ standards, franchise policies, and all applicable laws. You’ll lead from the front, set the tone for the team, and drive results in a fast-paced environment.
Responsibilities Include:
- Able to perform all responsibilities of restaurant team members.
- Lead team meetings
- Deliver training to restaurant team members.
- Ensure Brand standards, recipes and systems are executed.
- Create and maintain a guest focused culture in the restaurant.
- Review guest feedback results and implement action plans to drive improvement.
- Communicates restaurant priorities, goals and results to restaurant team members.
- Execute new product rollouts including training, marketing and sampling.
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
- Control costs to help maximize profitability.
- Completion of inventory on a periodic basis as determined by Franchisee.
- Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards.
- Completion of DCP and other vendor orders
- Conduct self-assessments and corresponding action plans.
- Ensure restaurant budget is met as determined by Franchisee.
- Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies.
- Engages with Dunkin’ Brands Field Operations team as appropriate.
Management Responsibilities Include:
- Recruit, hire, onboard and develop restaurant team members.
- Plan, monitor, appraise and review employee performance.
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
Education/Experience:
- Previous managerial experience in a restaurant, quick-service restaurant (QSR), or convenience store environment
- Familiarity with POS systems, scheduling software, and inventory management tools
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- College Degree preferred
Key Competencies:
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment.
- On time, demonstrates honesty and a positive attitude.
- Willingness to learn and embrace change.
- Ability to train and develop a team.
- Guest focused
- Time Management
- Problem solving
- Motivating others
Physical Demands/Working Conditions:
- Standing on feet
- Repetitive motion including bending, stooping and reaching.
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
Supplemental pay
- Bonus pay
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- Paid training