Company Overview

CHICK-FIL-A GREEN BAY'S VISION STATEMENT:

To positively influence, cultivate, and inspire all.

CHICK-FIL-A GREEN BAY’S MISSION STATEMENT:

Be excellent. Be good stewards. Love well.

Be excellent in all you do. Be a good steward of all that is entrusted to us. Love one another well.

CHICK-FIL-A GREEN BAY’S CORE VALUES:

Honor, Dignity & Respect - We will treat everyone with honor, dignity, & respect.

Always Do the Right Thing - Even when no one is looking.

Love Well - we will love our team members well and we will not be thieves and liars by speaking truth in love.

Excellence - we will strive for perfection when providing quality food, genuine hospitality at an unparalleled speed of service.

Here to Serve - we will provide a white towel service by letting all we come in contact with that we are here to serve.

Roles & Responsibilities:

The Director of Brand and Sales Growth is responsible for overseeing the growth of the brand in the community and the sales at Chick-fil-A Green Bay. The position reports to the Owner/Operator.

The mission of the Director of Brand and Sales Growth is to serve as a forward-thinking partner. They will demonstrate ownership of 'Creating Raving Fans', specifically by delivering 2nd Mile Service in order to grow sales and build the brand. They will create and execute a plan to market the Chick-fil-A brand both internally and externally ensuring Local Store Marketing and Social Media Marketing occurs on a daily basis. They embody the values of Chick-fil-A and serve as an ambassador to the community.

· Growing sales and connectivity with our community by utilizing our four marketing assets of Food, People, Cows, and Influence.

· Be responsible for building and maintaining a strong digital marketing presence to drive customer count to Chick-fil-A

· Create consistent, engaging social media posts on all accounts to interact with our guests and the community

· Ensure all marketing follows Chick-fil-A Branding and executes our desire to become the world's most "caring" company

· Coordinate all donation and fundraising requests

· Set outside sales goals

· Create up-selling tools as needed for Team Members

· Support in the operations of the restaurant first then perform director duties.

· Must be available to work opening and closing shifts

· Must be available to work Fridays and Saturdays

· Part of being a director includes being on the line for the lunch or dinner rushes depending on when you're scheduled.

General Responsibilities:

· Ability to oversee 50-70 direct reports on a daily basis

· The business mindset with a proven record of financial growth in profit and sales of a restaurant.

· Passion and understanding of the Chick-fil-A brand and the desire to be an advocate as a Director of Community Relations.

· Understand the importance of leadership development and mentoring team members of all ages.

· Train Team Members to understand Core 4, 2nd Mile service, and Winning Hearts Everyday model.

· Clearly communicate with respect and use technology for continuous conversations.

· Accountable for developing and executing a monthly marketing plan.

· Oversee weekly sampling.

· Plan and execute Family Marketing Activities

· Oversee the display of all merchandising materials (Marketing Calendars, POP, Reader Board, etc…)

· Table flowers

· Meet with the operator weekly.

· Respond to Phone calls and emails with catering/donation requests.

· Manage Spotlight rewards.

· Negotiate trades with other businesses.

· Delivering catering orders

· Drive food service trailer to events

In-Community Responsibilities :

· Oversee Chick-fil-A One program and secure additional outside sales orders

· Assist in the fulfillment and execution of catering orders

· Be an ambassador for the brand, and build relationships with local community members at all times

· Plan and execute food distribution to surrounding businesses monthly

· Visit with surrounding schools to implement Fund-Raising Programs, Third Party Sales, etc…

· Tie-in with local community events, festivals, parades, etc…

Competencies:

· Humble

· Hungry

· Smart

· Emotionally Self-Aware

· Emotionally Self-Controlled

· Adaptable

· Empathetic

· Organized

· Understands Conflict Management

· Tech Savvy

· Able to lead teams and work in teams

· Character: High Integrity

· Chemistry: relationship builder, coaches others to perform

· Competency: results-oriented, systems thinker, quick study

· Servant leader, team-oriented, with a passion for people and world-class service

· Well-organized manager with excellent verbal, written, and electronic communications skills

· They must have a growth mindset and have a positive influence on every person who comes in contact with Chick-fil-A.

Requirements:

· B.A./B.S. in related field preferred

· 2+ Years Experience Managing Teams

· Must be comfortable networking and giving public presentations

· Resume is required

· Must pass background check

· Preferred Food Safe Certified

· Valid driver's license

· Must have reliable transportation and insurance

· Must be able to drivel a trailer

Other Duties:

· Able to lift 40 – 60 pounds on a consistent basis.

· Able to work opening, closing and weekend shifts.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Compensation Breakdown:

· Base Salary of between $40,000-$50,000/year

· Performance based incentive opportunities (~$10,000 - $20,000/year +/-)

· Full ancillary benefits package through Anthem (~$10,000/year +/-)

o Medical, Health, Dental, Vision, etc.

· 401K retirement plan with company match up to 4% (~$1,600 - $2,000/year +/-)

· Two weeks of paid vacation (~$1,500 - $1,900/year +/-)

· Scholarship Opportunities (~$1,000 - $2,500/year +/-)

· Free meal(s) while working (~$4,000/year +/-)

· Apparel Allowance ($200/year +/-)

· Total value of ~$68,300 – $90,600/year +/-

This compensation breakdown is an average based on previous results. All performance-based incentives are dependent on performance.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

· Flexible Hours – You tell us when you are available to work, and we schedule based on the needs of our business.

· Closed Sundays – All Chick-fil-A restaurants are closed on Sundays. Enjoy at least one day off, guaranteed, each week!

· Work directly with the Operator/Owner – Instead of having a distant corporate office calling all the shots for day-to-day business operations, Chick-fil-A has the Owner/Operator right in-house, seeing what happens, and flexibility to make changes while upholding the high standards set by Chick-fil-A Corporate

· Competitive Pay – Starting wages are higher than others in our market.

· Meal Discount – Even on your days off!

· Career Advancement – Potential promotions based on job performance and work ethic.

· Insurance – Offer several different types of coverage including: Health, Dental, Vision, Critical Illness, Accident, Accidental Death & Dismemberment, Life, Short-term Disability, and MORE!

· FREE HEALTH ADVOCATE - With our health insurance plans, you have the opportunity to consult a knowledgeable health advocate!