Director of Operations – Chick-fil-A | Foxborough, MA (Patriot Place)
Location: Foxborough, MA
Salary: Industry leading, very competitive salary
Job Type: Full-time, Exempt
Lead one of New England’s projected busiest Chick-fil-A restaurants at Patriot Place! We’re looking for a driven, people-first Director of Operations to inspire teams, deliver exceptional guest experiences, and keep operations running flawlessly — even on event days at Gillette Stadium. Very competitive pay, leadership growth, and the chance to make a big impact in the Foxborough and Patriot Place community await.
About Us
Chick-fil-A at Patriot Place is projected to be a high-volume, fast-paced restaurant serving thousands of guests daily near Gillette Stadium. We’re seeking an experienced, strategic, and people-focused leader to oversee all aspects of operations and drive excellence in every area, while “winning hearts every day” and having a positive impact on all who come in come contact with Chick-fil-A.
What You’ll Do
· Lead daily operations across front-of-house, back-of-house, drive-thru, catering, and mobile ordering.
· Ensure operational excellence during peak times and event days at Patriot Place.
· Recruit, train, and develop leaders and team members.
· Champion Chick-fil-A’s “Second Mile Service” to deliver best-in-class hospitality.
· Manage labor planning, food safety, cleanliness, and guest satisfaction.
· Assist with budgeting, forecasting, and KPI tracking.
Qualifications
· 3–5+ years of leadership with Chick-fil-A (high-volume preferred).
· Proven success leading teams in fast-paced environments.
· Strong communication, organization, and servant leadership skills.
· Flexible schedule, including nights, weekends, and event days.
· Travel to Chick-fil-A headquarters in Atlanta may be required for training.
Preferred
· Bachelor’s degree in business, hospitality, or related field.
· 5+ years Chick-fil-A leadership experience.
· Experience managing a high-sales volume environment.
Perks & Benefits
· Competitive base salary + performance bonuses
· Health, dental, and vision insurance
· Paid Time Off & holidays
· Free meals while working
· Leadership development and long-term growth opportunities
Apply today and help us win hearts every day at Chick-fil-A Patriot Place!
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Disability insurance
- Employee discount
- Paid training