Kitchen Director – Chick-fil-A | Foxborough, MA (Patriot Place)
Location: Foxborough, MA
Salary: Starting at $70,000 - $95,000 per year (determined by experience)
Job Type: Full-time, Exempt
Lead one of New England’s busiest Chick-fil-A kitchens at Patriot Place!
We’re looking for a driven, people-first Kitchen Director to oversee all back-of-house operations, deliver consistently excellent food, and develop a high-performing kitchen team. This is a senior leadership role focused on food safety, quality, speed, and team development in one of the busiest Chick-fil-A restaurants in New England.
About Us
Chick-fil-A at Patriot Place is projected to be high-volume, fast-paced restaurant serving thousands of guests daily near Gillette Stadium. We believe in servant leadership, excellence in every detail, and creating a workplace where team members feel cared for and inspired.
What You’ll Do (Back-of-House Leadership)
- food safety, product quality, speed, and cleanliness
- Food Safety = Elite rating
- Speed of Service ≤ 3 minutes
- Accuracy & Hold Time ≥ 95%
- Kitchen Hero Products (Sandwich, Nuggets, Fries) ≥ 80% guest satisfaction
- Food Cost gap ≤ 0.5%
- Recruit, train, and develop back of house team members and leaders; build a strong leadership pipeline
- Maximize throughput and capacity while minimizing food and labor waste (LEAN kitchen model)
- Oversee prep production, inventory management, and truck orders to control costs and reduce waste
- Partner with the Catering Coordinator to ensure efficient execution of large catering orders
- Maintain a clean and safe environment through daily brand checklists and deep-cleaning systems
- Support food safety audits, equipment checks, and Chick-fil-A standards compliance
- Lead structured kitchen leadership meetings and coach team leaders through one-on-ones
- Track and analyze kitchen KPIs (food cost, waste, hold times, speed of service, CEM scores) and implement action plans for improvement
Qualifications
- 3–5+ years of leadership experience with Chick-fil-A
- Proven success leading teams in high-volume, fast-paced environments
- Strong communication and organizational skills
- Must be bilingual in Spanish and English (written and spoken)
- Servant leadership mindset with the ability to coach and inspire others
- Flexible schedule, including nights, weekends, and event days
- Travel to Chick-fil-A headquarters in Atlanta may be required for training
Preferred
- 5+ years Chick-fil-A experience preffered
- Background managing high volume Chick-fil-A kitchen
Perks & Benefits
- Competitive base salary + performance-based bonuses
- Health, dental, and vision insurance
- Paid Time Off & holidays
- Free meals while working
- Leadership development and long-term growth opportunities
- Sundays Off!
Apply today and help us create a back-of-house culture where excellence, teamwork, and care come first — at Chick-fil-A Patriot Place!
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- Disability insurance
- 401(k)