Job Purpose:
The Community & Family Engagement Coordinator is responsible for strengthening Chick-fil-A Rincon’s presence within the local community by planning and executing in-store family events, representing the restaurant at community gatherings, and fostering meaningful relationships with families, schools, and local organizations. This role works closely with Chick-fil-A Rincon leadership to create engaging experiences that reflect our culture of care and commitment to serving others.
Key Responsibilities
Event Planning and Execution:
- Plan and execute small in-store events primarily geared toward children and families.
- Develop event themes, activities, and preparation plans to ensure smooth execution.
- Coordinate all event logistics including materials, setup, and breakdown.
- Ensure events reflect Chick-fil-A standards.
Community Engagement:
- Represent Chick-fil-A Rincon at local schools, churches, festivals, and community events.
- Build and maintain relationships with community leaders and organizations.
- Act as a positive and professional brand ambassador in all public settings.
Brand Presence and Content Support:
- Support social media and content creation efforts related to community involvement and events.
- Capture and share appropriate event highlights in alignment with brand standards.
- Identify opportunities to increase community visibility and engagement.
Scheduling and Logistics:
- Coordinate participation in multiple events per month (morning or evening shifts).
- Weeknight and Saturday availability.
- Utilize company vehicle for off-site events.
Operational Support:
- Assist with in-restaurant operations when events are not active.
- Maintain organization and storage of event materials and supplies.
Continuous Improvement:
- Demonstrate a passion for strengthening community partnerships and improving event execution.
- Seek feedback and identify creative ways to enhance family engagement initiatives.
Expectations
- Proactively manage all assigned community engagement activities.
- Maintain strong communication with guests, community partners, and leadership.
- Exhibit strong organizational skills and attention to detail.
- Engage comfortably and confidently with both children and adults.
- Contribute to a culture of excellence, hospitality, and care.
- Oversee Team Members helping with events.
- Coordinating and overseeing use of the Chick-fil-A cow mascot at events.
- Represent Chick-fil-A Rincon with professionalism in all settings.
Qualifications
- Strong interpersonal and communication skills.
- Highly organized and able to manage multiple events and tasks simultaneously.
- Comfortable speaking to groups and engaging with families and children.
- Self-motivated with the ability to work independently.
- Interest in social media or content creation is a plus.
- Valid driver’s license with a clean driving record.
- Ability to lift up to 50lbs.
- Demonstrate a strong understanding and embodiment of our culture of CARE.
- Willingness to grow, accept accountability, and handle feedback.
- Meet all standard Team Member qualifications.
This Chick-fil-A® Restaurant is operated by an independent franchised business owner
who makes all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- Weekend availability
- Night shift
- Day shift
- Other
Benefits
- Flexible schedule
- Employee discount
- Paid training
- Dental insurance
- Vision insurance
- Life insurance
- Other