POSITION SUMMARY:
This position is responsible for effectively assisting food and beverage services and aiding in the overall logistics of the banquet events by way of set-up, clear communication, teamwork and break down/clean up of events while maintaining the company’s standard for excellence. Furthermore, it requires the individual to be accommodating to all guests while circulating the room/venue anticipating the needs of the guests and responding politely to their requests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Inclusive of but not limited to the following. Other duties may be assigned by management.
⯀ Maintain a professional appearance and mannerism.
⯀ Maintain sense of urgency when on the service floor.
⯀ Maintain back of the house, front of the house and side work duties for overall
productivity of catering events.
⯀ Assist with collecting all event equipment, including but not limited to, flatware, china,
glassware, serving utensils, sternos, chafers, etc.
⯀ Assist with preparation, set-up and break down of event space
⯀ Comply with Health Department rules & regulations
⯀ Provide friendly and courteous service at all times
⯀ Remain present and available during the entirety of the event
⯀ Clean and return event equipment to proper storage location after each event
⯀ Adhere to strict grooming standards
⯀ Adhere to all company policies
⯀ Adhere to all state and local laws
⯀ Reliable transportation to and from event venues within 50 miles of Asheville
KNOWLEDGE, SKILLS, AND ABILITIES:
⯀ Attention to detail and consistency in every aspect of service
⯀ Positive customer service oriented attitude
⯀ Strong knowledge of food and beverage sanitation practices
⯀ Sense of urgency and commitment to quality
⯀ Able to undertake and complete multiple tasks simultaneously
EDUCATION AND/OR EXPERIENCE:
⯀ High school diploma or GED equivalent required
⯀ Minimum of 1 year food service experience required
⯀ Knowledge of catering services and terminology
⯀ Must speak and understand English well enough to converse with customers
teammates and supervisors
PHYSICAL REQUIREMENTS:
⯀ Frequently lifting/pushing/pulling objects up to 15 pounds, occasionally
lifting/pushing/pulling objects up to 30 pounds, rarely lifting/pushing/pulling objects up
to 75 pounds (with assistance)
⯀ Ability to stand and walk for extended periods of time
⯀ Manual dexterity to handle food service equipment such as utensils, plates, etc
⯀ Ability to work in a high pressure, fast paced environment
