Wunder Glow: Seasonal Ticket Scanner Position
Are you looking for a fun, fast-paced role where you're part of every guest's holiday adventure? Do you enjoy being part of a friendly team that values excellent customer service, attention to detail, and safety?
Join Wunder Glow, a holiday light experience in Dade City, Florida, as a Ticket Scanner for our exciting holiday season. You'll welcome guests at the entrance to more than a mile of magical holiday light scenes, making sure every guest gets in quickly, safely, and with the right ticket for the right date and entry time. This is a great opportunity to work outdoors in a festive setting, build valuable guest-service skills, and be the welcoming face that kicks off each guest's night of holiday magic.
Key Responsibilities
- Greet every guest warmly at the entrance
- Scan General Admission and VIP Pass tickets accurately using a handheld scanner
- Confirm that each ticket is for the correct date and entry time
- Collect completed guest waivers and check them for completeness, including a parent or guardian signature for guests under 18
- Politely direct guests without valid tickets or waivers to the Box Office or waiver station
- Manage lines and keep the entrance organized and moving smoothly
- Answer guest questions about the experience, entry times, and park rules
- Report safety concerns, ticketing issues, or guest disputes to a supervisor immediately
- Keep your scanner charged, secure, and in good working condition
Work Areas You May Be Assigned To
- Main Entrance: Scan tickets and collect waivers as guests enter Wunder Glow
- Entry Line: Keep the line organized, make sure guests have tickets and waivers ready, and answer questions
Requirements
- 18 years or older
- Strong attention to detail when checking tickets and documents
- Friendly, confident, and clear communication, including when turning guests away politely
- Reliable with punctuality and following instructions
- Comfortable using a smartphone or handheld device
- Available for evening shifts, including late nights, weekends, and holidays, during the season
- Able to stand for up to 8 hours, lift up to 20 lbs, and work outdoors at night in various weather conditions
Helpful but Not Required
- Experience with ticket scanning, event admissions, or access control (training provided)
- Customer service, hospitality, or theme park experience
What We Provide
- Uniform to wear during your shifts
- Paid training on our ticket scanning system and entry procedures
Location: 27839 St Joe Rd, Dade City, FL 33525, USA
Apply today to become a valued member of our enthusiastic and motivated team at Wunder Glow!
Work schedule
- Weekend availability
- Monday to Friday
- Holidays
- Night shift
Benefits
- Employee discount