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Chick-fil-A Careers and Jobs

Director of Training

Full-time

Restaurant leadership opportunity!


Before you apply ask yourself,

  • Do you have fun in fast paced environments?
  • Do you enjoy making others feel welcome?
  • Do you thrive in problem-solving situations?
  • Do you seek growth?

If you said yes to those questions, then chances are you will do well and feel at home on our team.


Ideal candidates will be comfortable working on the floor as well as at a desk. Willing to uphold restaurant policies and have the communications skills necessary to carry-out coaching and critical feedback conversations. Able and willing to manage and create systems in the restaurant and lead by example with safety rules & clean work areas. Restaurant leaders on our team should be effective at high-level business meetings as well as ground-level service with guests and team.


This position is for the Chick-fil-A at 101 South Tryon, in Uptown Charlotte. This is a leadership role on our team with much of the role's time spent teaching and training Chick-fil-A processes, serving guests and helping others in the restaurant. Applicants must be comfortable working in varying environments that may include a high volume kitchen, and coaching others for extended periods.

Time spent off the floor would include meetings, planning and preparing training schedules, and tracking team training progress. This is not a comprehensive role description, rather a summary of general responsibilities that go into daily activities of the role and may include other duties and responsibilities not described here.


Applicants should expect to learn all roles in the restaurant, and to be able to and willing to teach all roles in the restaurant.


Competitive applicants will bring:

  • Experience in an educational role or leadership
  • Bachelor's Degree
  • Hospitality experience
  • Success teaching others
  • Personal values in alignment with Chick-fil-A's values

Benefits offered:

  • Our location is closed on Saturdays and Sundays
  • Work Directly with A Chick-fil-A Operator – we invest time with the team, teaching them important business skills for the future.
  • Competitive Pay
  • 401(k) Match
  • Health Benefits
  • Scholarship Opportunities - Chick-fil-A employees who are eligible have the opportunity to apply for two types of scholarships; one award ranges anywhere from $1,000-$2,500, while the other award is for $25,000

Chick-fil-A - 101 South Tryon

101 S Tryon St, Charlotte, NC, 28280
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.