Field Service Technician
Location: Oakdale, MN
Type: Full Time-On Site
Direct Supervisor: VP of Service
Pay: Starting at $22 per hour depending on experience
At Advanced Business Methods, we believe that the best solutions are often the least complex. We offer solutions that are simple,
reliable, and secure. provides top-tier office technology solutions. We specialize in advanced printers, copiers, and office equipment tailored for businesses. Recently, we’ve also started offering IT services, office furniture and supplies, and document destruction. Our professional team delivers personalized service from consultation to ongoing support. Choose Advanced Business Methods for unmatched expertise and innovative solutions to enhance workplace productivity and success.
Job Description
Advanced Business Methods is seeking a full-time Field Service Technician to perform the responsibilities of identifying and repairing
issues with office technology equipment such as copiers, printers, scanners, etc.
Primary Responsibilities
- Participate as a full member of our service work group by contributing to the group’s productivity
- Provide excellent customer service by repairing and servicing office technology equipment at a customer’s location
- Troubleshoot equipment to identify the malfunction, then perform mechanical or electrical adjustments
- Diagnose and repair equipment using product manuals, AC-DC multi-meter, laptop and manufacturer tech support
- Manage assigned parts, tools, vehicle, laptop and cell phone
- Set up new equipment and prepare them for installation
- At times, assist in the delivery, installation, and networking of new equipment
- Attend training classes provided by our in-house trainer
- Be able to travel out of state for training if necessary
- Take responsibility for the satisfaction of the customer by providing timely and courteous service
Qualifications and Skills
A background in basic networking, electronics or previous experience working with mechanical components are a plus. Any experience with office equipment is also appreciated. ABM does have a trainer and will provide training for any level of experience.
We are looking for a candidate who possesses a forward-thinking mindset and is prepared to contribute to the expansion of our MPLS/St Paul market. Prospective applicants should demonstrate enthusiasm for our anticipated growth within this region.
Schedule
- 8-hour shift
- Monday to Friday
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Employee-Owned Company (ESOP)
Work schedule
- 8 hour shift
- Monday to Friday
Supplemental pay
- Other
Benefits
- Paid time off
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Other