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PalAmerican Security Careers and Jobs

Gatehouse Security Officer

Join Our Team as a Residential Gate Security Officer

PalAmerican Security is seeking professional, dependable, and customer-focused Residential Gate Security Officers to join our growing team. As the first point of contact for residents, guests, and vendors, you will play a critical role in maintaining a safe, secure, and welcoming community environment.

We are looking for candidates who demonstrate integrity, professionalism, strong communication skills, and a commitment to exceptional service.


Key Responsibilities

  • Monitor and control access to residential communities and properties.
  • Verify and authorize entry and exit of residents, guests, contractors, and visitors.
  • Conduct regular patrols of assigned premises to identify and prevent security concerns.
  • Respond to alarms, disturbances, and security incidents.
  • Observe and report suspicious activity, hazards, or unauthorized individuals.
  • Accurately complete daily activity logs, incident reports, and other required documentation.
  • Contact emergency services when necessary and assist during emergency situations.
  • Maintain a professional presence while providing excellent customer service to residents and visitors.
  • Enforce community access policies and security procedures.

Minimum Qualifications

To be considered, candidates must:

  • Be at least 18 years of age.
  • Be a U.S. Citizen.
  • Possess a valid Florida Class D Security License.
  • Have a professional appearance and demeanor.
  • Pass a pre-employment drug screening.
  • Pass a comprehensive background investigation.
  • Have reliable transportation.
  • Own and maintain a reliable smartphone.
  • Possess basic computer proficiency and the ability to operate gatehouse systems.
  • Have strong communication and report-writing skills.
  • Be able to work independently and maintain attention to detail.

Preferred Skills

  • Previous security, military, law enforcement, customer service, or gatehouse experience.
  • Experience using computer-based visitor management and access control systems.
  • Ability to remain calm and professional in high-pressure situations.
  • Strong problem-solving and observational skills.

What We Offer

  • Competitive pay
  • Health insurance options
  • Employee Assistance Program (EAP)
  • Employee discount programs
  • Referral bonus opportunities
  • Advanced and ongoing training
  • Career advancement opportunities
  • Uniform cost reimbursement
  • Supportive team environment
  • Growth opportunities within one of the nation's fastest-growing security companies