Position Summary: Oversees the evaluation process as it relates to the security officers and supervisors within the portfolio and provides motivational and disciplinary actions for all staff assigned within the portfolio. Visits security officers on sites regularly and deals with any issues arising. Devises training regimens and site orders for each site and ensures that all officers are properly trained and licensed prior to working by themselves. Liaises with staff regularly to provide support and sustain high morale. This is an exempt, salaried position that always requires support for staff and clients.
Supervisory Responsibilities:
• Recruits, interviews, hires, and trains new staff.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.
Detailed Duties/Responsibilities:
• Act as a cultural ambassador to all a PalAmerican Security officer employees and clients
• Manage and maintain all employee schedules and ensure proper coverage at all site locations to include standing post.
• Ensure uniforms are distributed and worn correctly.
• Ensure all payroll and time and attendance systems are up to date and accurate.
• Provide employee training on a variety of topics, which include site specific training, system training and compliance trainings.
• Conduct site visits to ensure employee compliance with company policies.
• Address employee concerns and assist in the resolution process.
• Prepare reports for leadership team on security activity.
• Be available for immediate response to the facility in case of emergencies.
• Performs other related duties as assigned.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong supervisory and leadership skills.
• Superior Integrity in all situations
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
Education and Experience:
• High school diploma or equivalent.
• One to three years related experience required.
• Security License if applicable.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Referral program
- Paid training