Position Summary: The Reception & Employee Care Coordinator is responsible for ensuring that our front-line staff are being supported in a manner that is consistent with PalAmerican’s expectations. PalAmerican is committed to our people, and the primary focus is ensuring that our employees have the best culture and employment experience. By working closely with our supervisory and account management teams, the People & Culture team ensures that we are following best practices and providing the highest level of service to our greatest resource, our people.
Detailed Duties/Responsibilities:
• Front desk reception duties include:
• Meet and greet visitors to corporate office.
• Accept deliveries and mail
• Assist with Employee Orientations and other training classes.
• Assist with Guard Card class
Prepare forms for class
Collecting, copying, and scanning ID and forms.
Prepare forms for signatures
File documents as prescribed.
Liaise with attendees to provide documentation and instructions for the guard card class
• Drug screen armed candidates
• Guide new hires through the online training courses.
• Uniform management, order and ship uniforms to the front-line employees’ site, inventory and organize uniform room.
• Participate in screening candidates and conduct preliminary interviews as needed
• Guide candidates through application and recruitment process, if necessary.
• Answer day-to-day HR inquiries and questions for our PalAmerican staff and liaise with People and Culture Generalist, Client Service Managers, Scheduling Coordinators, and Payroll to ensure that employee concerns are dealt with in a timely and appropriate manner.
• Analyze and track employee concerns and communicate with the People & Culture Director, and Generalist to address issues and find the best option for resolution.
• Order office supplies
• Performs other related duties as assigned.
Work schedule
- Monday to Friday
Benefits
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- Life insurance
- Disability insurance