Shift Leader – Chick-fil-A
Location: Chick-fil-A | Montgomery Plaza, Texas
Job Type: Full-Time / Part-Time
Compensation: Competitive Pay + Leadership Growth Opportunities
Lead With Purpose. Serve With Excellence.
At Chick-fil-A, our leaders set the tone. We’re seeking driven, dependable Shift Leaders who not only understand the importance of smooth operations, but also lead with integrity, professionalism, and a positive attitude — even in the busiest moments.
As a Shift Leader, you’ll play a critical role in supporting our team, upholding our high standards, and ensuring every guest receives a remarkable experience. If you’re a natural encourager who leads by example and can confidently guide a team through a successful shift, this is the role for you.
Why This Role Matters
Your leadership directly influences:
• Team Culture: Your attitude affects morale, energy, and how your team shows up
• Guest Experience: You help ensure fast, accurate, and friendly service at all times
• Operational Excellence: You maintain flow, productivity, and food safety standards
• Professional Development: You mentor others while continuing to grow yourself
We believe how you lead is just as important as what you do — that’s why professionalism, emotional intelligence, and a heart for service are essential in this role.
Key Responsibilities
• Lead and supervise Front and/or Back of House team members during shifts
• Ensure smooth shift transitions and consistent execution of restaurant standards
• Maintain a calm, solution-focused mindset in high-pressure situations
• Communicate effectively with team members, leadership, and guests
• Provide real-time coaching, feedback, and encouragement to team members
• Monitor cleanliness, food safety, and speed of service
• Handle guest concerns professionally and promptly
• Serve as a role model by upholding Chick-fil-A values and creating a positive work environment
You’re a Great Fit If You…
• Lead with humility, confidence, and a servant’s heart
• Take initiative and follow through with excellence
• Bring a consistently positive attitude, even on tough days
• Stay composed, professional, and emotionally intelligent under pressure
• Are committed to helping others grow
• Thrive in fast-paced environments
• Communicate clearly and respectfully with all team members and guests
• Understand how to balance people and performance
Qualifications
• Must be at least 18 years old
• Previous leadership or supervisory experience preferred
• Able to work a flexible schedule including early mornings, evenings, and Saturdays
• Able to lift 10–65 lbs and stand for extended periods
• Authorized to work in the U.S.
• Strong understanding of restaurant operations a plus
Perks & Benefits
• Competitive Pay Based on Experience
• Sundays Off
• Flexible Scheduling
• Free Meals During Shifts
• Leadership Training and Development
• Employee Assistance Program (EAP)
• Opportunities for Promotion (including Director Roles)
• Tuition Assistance & Scholarships
• A team that values your voice, your attitude, and your leadership
Apply Today!
If you’re ready to step into a leadership role where attitude, character, and service matter, we’d love to meet you.
Grow your career with Chick-fil-A and help lead a team that’s passionate about people, purpose, and excellence.
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Employee discount
- Paid training
- 401(k)
- Referral program