General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operations, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of house.

Incentives

• 50 Hour Potential Work Week

• Multi Unit Opportunities

• Unlimited Vacation Package

• Free Meals While Working

• Ability To Earn Monthly Store Bonus

• Health Benefits

• Accruing Vacation After 90 days

• Bilingual Is Preferred

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and solve quality issues

• Organize and supervise shifts to ensure culture and guest experience standards

are met

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant

events

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

Skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager,

Hospitality Manager or similar role

• Proven customer service experience as a manager

• Extensive food and beverage knowledge, with ability to remember and recall

ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software; DoorDash, etc

• Strong leadership, motivational and people skills

• Acute financial management skills