At Chick-fil-A, the Crew Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
- Health care options available
Front of House Team Member Responsibilities:
- Taking customer orders and ensuring order accuracy
- Keeping a clean work environment
- Smile and Create Eye Contact while Speak Enthusiastically
- Make Emotional Connections with Guests
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Must be 16+ years or older
- Reliable transportation
- Consistency and reliability
- Cheerful and positive attitude and Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills and Detail-oriented
- Able to multi-task and work well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 20 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- Day shift
- Night shift
Benefits
- Health insurance
- 401(k)
- 401(k) matching
- Other