Position Overview
We are looking for a Restaurant Manager to join our leadership team. As a key member of our management team, you will oversee daily operations, team development, and operational excellence while upholding Chick-fil-A’s high standards for service and hospitality. Chick-fil-A Citrus Plaza's leadership is built on servant leadership, continuous growth, and balancing results with relationships. As a restaurant manager, you will:
- Cast a clear vision and align the team with business goals.
- Mentor and develop team members through training and engagement.
- Foster a culture of excellence, accountability, and servant leadership.
- Drive continuous improvement in both people and processes.
This role is part of a management team that reports to the Director Team to drive operational excellence.
Key Responsibilities
- Lead by Example – Model servant leadership, embodying Chick-fil-A’s core values in daily actions.
- Inspire & Develop Others – Engage, coach, and create opportunities for team members to grow.
- Drive Continuous Improvement – Look for ways to enhance team performance and operational processes.
- Balance Results & Relationships – Ensure strong business outcomes while maintaining a supportive team culture.
- Lead Pre-Shift Huddles & Cast Vision – Keep the team aligned, motivated, and focused on shared goals.
- Guest Experience – Ensure top-tier service, resolve concerns, and make on-the-spot adjustments.
- Safety & Compliance – Maintain food safety, workplace safety, and regulatory standards.
- Financial Management– Oversee cash handling, sales reporting, and cost controls.
- Labor Management– Monitor and adjust staffing in real time to balance productivity and profitability.
- Inventory Management– Manage stock levels and minimize waste.
- Facilities & Equipment – Manage routine maintenance and equipment upkeep.
Qualifications & Requirements
- 3+ years of restaurant or hospitality management experience
- Leadership experience managing 30+ team members and overseeing teams of 100+
- Strong problem-solving, customer service, and decision-making skills
- Experience in financial management, inventory, and labor efficiency
- Ability to work nights, weekends, and holidays as needed
- 18+ years old with a high school diploma or GED
What We Offer
At Chick-fil-A, we are committed to supporting your growth, well-being, and future aspirations. When you join our team, you’ll enjoy:
- Competitive Pay – Based on experience and qualifications.
- Flexible Scheduling – Work-life balance matters. We offer day, night, and weekend shifts to fit your needs.
- Career Growth Opportunities – Leadership training and pathways for advancement within the company.
- Scholarship & Tuition Support – Chick-fil-A has invested over $26 million in 2024 to help team members pursue education.
- Health Insurance – Comprehensive benefits for eligible team members.
- 401(k) Matching – We invest in your future with a retirement savings match.
- Positive Work Environment – A culture that values leadership, teamwork, and personal growth.
- Complimentary Meals – Enjoy a meal on us during every shift.
- Sundays Off – We are closed on Sundays so you can rest and recharge.
How to Apply
If you’re a results-driven leader who thrives in a fast-paced, people-focused environment, apply today. Join a team that values leadership, growth, and exceptional service.
