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Shift Manager/Team Captain

Chick-fil-A: Urgent Shift Manager Opportunity!


Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to be part of a loving community that values its team members? If so, this role is perfect for you!


At Chick-fil-A, working is more than just a job; it’s a chance to develop your skills in a positive, people-focused atmosphere. Join us as a highly skilled Shift Manager and enjoy benefits such as health insurance, employee discounts, and opportunities for personal growth!


Operations & Execution

  • Oversee daily operations for smooth and efficient shift performance.
  • Open and close the store according to company procedures and safety standards.
  • Maintain a clean, safe, and organized environment for guests and team members.
  • Monitor food quality, speed of service, and presentation to meet brand standards.
  • Ensure proper cash handling, inventory counts, and equipment functionality.

Leadership & Team Development

  • Lead, coach, and motivate team members to achieve operational and service goals.
  • Delegate tasks effectively, ensuring roles are clearly assigned.
  • Provide ongoing feedback and support to build team morale.
  • Assist in onboarding and training new team members.

Guest Experience & Service

  • Model excellent customer service and address guest concerns promptly.
  • Foster a welcoming environment that reflects care and hospitality.
  • Anticipate service issues and proactively resolve them to maintain guest satisfaction.

Compliance & Accountability

  • Uphold all company policies, food safety regulations, and labor laws.
  • Maintain accurate shift documentation (checklists, reports, deposits).
  • Monitor labor and productivity to meet cost and scheduling goals.


Location: Edinburg 1360 W University Dr, Edinburg, TX 78539, USA


Ready to take the next step in your career? Apply now and become a part of our enthusiastic Chick-fil-A family!

Work schedule

  • 8 hour shift
  • Weekend availability
  • Holidays

Supplemental pay

  • Other

Benefits

  • Health insurance
  • Employee discount
  • Other

Chick-fil-A - Edinburg

1360 W University Dr, Edinburg, TX, 78539
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.